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Happy New Year 2015 from CLK Transcription

Goodbye 2014 – Welcome 2015

     CLK Transcription has had another wonderful year. 2014 was filled with wonderful recognition for CLK Transcription’s work that can be found in books, magazines, and production credits, with many of our clients winning awards, including an EMMY – how cool is that!?! Yes, CLK Transcription was acknowledged for work on all six episodes of the project “The African Americans: Many Rivers to Cross.” (We continue to work on numerous production projects and look forward to seeing those shows included in the 2015 lineup.)

I continue to be very proud of where CLK Transcription has come from, where we are going, and the work performed, and even prouder that CLK Transcription does it for wonderful clients like you, all while maintaining rates lower than the national average, and keeping every project accepted by CLK right here in the United States. Something even our international clients appreciate.

I would like to take this opportunity to say a big THANK YOU to all the wonderful people who have helped make CLK Transcription one of the fastest growing transcription companies in the US. We have a great team that allows us to continue our work in medical and general transcription with or without time-code or special formats, as well as other specialties, from maintaining calendars, to transcribing voice mail, database development, monitoring email, proofreading, copy-editing, substantive editing, and more.

CLK Transcription was excited for 2014 to begin and even more so for 2015 to get here. With a growing contractor pool, all based in the US, and all eager to grow their trade and be the best they can be – we are even better able to handle your project with the quality you demand, at a cost you can afford, and within the deadlines you need. Members of the CLK Transcription team fall into all US time zones allowing us to accept projects virtually around the clock, and we rarely close entirely except for a few hours during major holidays, and even at those times, there is always someone on call to answer your questions or process priority files.

  • To my family of friends and supporters, who put up with long days and late nights, and frequent coffee runs when making a pot at the office just won’t do, and for all the delivered dinners when client deadlines were looming. Thank You!
  • To my office staff, who put up with my expectations of organization and quality control, and for having the drive to research additional services we can offer our clients, as well as cost-saving strategies in all facets of CLK Transcription so that I can keep rates extremely competitive.  Special thanks for putting up with my taste in music and PJ Sundays! Thank You!
  • To my closest friends and acquaintances, who have to listen to me go on and on about how busy CLK Transcription is, the demanding clients, projects, and deadlines, and how much I love it! Thank You!
  • To the team of independent contractors who accept assignments through CLK Transcription – you rock! And you put up with my no-nonsense style of being your client, so we can offer no-nonsense results to my clients. Additionally, your never-ending thirst for gaining additional experience and knowledge and challenging yourselves, understanding that what we do, every day, is an education and running with the possibilities every single time. Just awesome. Thank You!
  • To the clients who trust CLK with their video and audio files, production projects, voice mail, manuscripts, webinars, meetings, proofreading / editing, hard copy conversions of your business cards, recipes, diaries, etcetera, and who know, we do truly love what we do here at CLK. We hope it continues to show. Thank You!
  • To CLK Transcription’s social media contacts who share items of interest that are useful in CLK’s team of transcriptionists gaining even more depth into what our clients do, how they do it, what they expect from us, and what we can do to assist them, and for sharing our posts so we can broaden the reach of our client’s work, you are amazing! And lest we forget, the quirky, opinionated, feline-filled everyday chit-chat that keeps us all sane – how could we enjoy our downtime without you? Thank You!

I also have to acknowledge and sincerely thank on behalf of the entire team here at CLK Transcription, those people who have made some wonderful referrals and recommendations to CLK Transcription. We look forward to assisting all of you with your transcription needs well into the future, and always have room for new clients and projects. Remember, every client receives a confidentiality agreement.

Now I’m not saying CLK Transcription is perfect, but we are perfectly happy doing what it takes to help our clients be more productive. If you haven’t tried CLK Transcription, check us out. We will save you time and money.

We are an email away from assisting you with your transcription needs.

 

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Twitter = @CLK_Shortcake

Facebook = http://www.facebook.com/CLKTranscription
and

http://www.facebook.com/CLK-Trans

LinkedIn = http://www.linkedin.com/in/clktranscription – View comments made by our clients and find out why we come highly recommended.

http://www.clktranscription.com

A Transcriptionist’s Tale, by Amanda Friday…

When I was younger, my parents always teased that I would never be able to find a job that I could do in my pajamas. I didn’t get into the transcription business because of that, but it definitely has become a running joke over the years! I have been a medical transcriptionist since 2007. I graduated from the Career Step program, which I found invaluable. I don’t know of any general transcription training course, as with general transcription you receive any kind of report under the sun, but for medical transcription I definitely recommend it. There is so much to learn language wise, procedure wise, pharmaceutical wise that jumping into it headfirst would be a detriment to your productivity. That is, if you could even find a job without that training in the first place!

 

After five years of medical transcription, I found myself getting burned out. I was sick of the medicalese and doctors dictating procedures or exam findings at the speed of light. Just because they say it a million times a day didn’t mean I knew what they were saying! It was a real struggle to make the short “commute” down the hallway to my home office every day, knowing I had the same kinds of reports as the day before to look forward to.

 

On top of starting to dread working, my largest account was sent overseas, causing my income to drop dramatically. I think offshoring American medical records, or anything that relates to American jobs, is just criminal. The complete lack of responsibility that these companies have towards their American employees is a travesty. To be fair, my company fought tooth and nail to keep my account in the US, but in the end money won out, as it usually does, and boom. Account gone. Practically overnight.

 

Staying home has been such a luxury as it affords me more time with my family. My husband works an odd schedule and without my working at home, I would see him one weekend a month. We don’t have children yet, but look forward to not having to pay any childcare costs, which are skyrocketing. My husband is the only one that commutes into work, so gas payments are down and the wear and tear really only occurs on one vehicle instead of two. I knew I didn’t want to work outside the home, but I felt my options were limited and I may have to reenter the outside workforce.

 

I looked into general transcription and am so glad that I did. It’s a joy to no longer type physical examinations and laboratory results! Every report I’ve accepted through CLK Transcription has been something different. Work is exciting and challenging, but in a good way! I can honestly say that I have learned something from every single report I have transcribed for CLK. And the flexibility CLK allows is tremendous.

 

In addition to transcription work, I also narrate and produce audio books so I need to be able to manage my time efficiently. With CLK, it’s a breeze to meet audio book deadlines, as I am not tied to my desk. If I’m feeling behind on my recordings, no problem. I just don’t sign in that day. No muss, no fuss. It’s fantastic. I feel incredibly blessed to have found CLK Transcription. I couldn’t be happier to be working with CLK and look forward to many, many more years!

 

Amanda Friday

http://www.facebook.com/AmandaFridayVoiceoverArtist

A crusade for the American medical transcriptionist – what has to be done to keep our jobs?

I have been doing what I do for a very long time now, and over the past ten years have seen more and more of the work I, and so many others, could be doing being sent overseas.

Why?

At first, and still some now, I and many others in my profession thought it was for cheap labor.   I am beginning to wonder.  Sure, many think it is cheaper for the medical professionals and health providers to send the dictation overseas for transcription, but when you factor in the amount of money for proofing and editing the work once it is returned, there is no real savings.  As a matter of opinion, I would claim that it is probably more costly when you total up those figures.

So why?

It certainly isn’t because of lack of experienced and talented transcriptionists.  There are tens of thousands of transcriptionists right here that paid tens of thousands of dollars for the education and equipment to handle dictation transcription.  In addition, some of these very same transcriptionist are the ones healthcare providers hire to edit the reports returned by off-shore transcription companies.

So, again, I ask why?

In my opinion, the opportunity to bring transcription back to the US, is a fight I am taking on and work everyday to see a piece of it return.  For me, to think that my entire history, family, health, social, and all identifying information about me, being sent to a faraway place is just horrifying.  For me, thinking of how so many people spend time and money to learn a trade, want to work, only to find that the majority of the work is going overseas is dreadful.   (I could and will say this about ANY work sent offshore, but am holding this particular blog post to transcription.)

What makes this whole topic even more irritating to me is that when someone searches the word ‘transcription’, or ‘transcription news’, or even ‘American transcription’ – 90 percent, if not more, that shows up in that search are articles about off-shoring transcription, offshore transcription companies.  The biggest part of the remaining 10 percent of those same results are US MTs complaining about their work.  (Rest assured, this blog post is not going to do that.  This one tries to answer the question why and at the same time show why you shouldn’t.)

After working so hard to fight the occurrence of off-shoring medical transcription, and doing a little research of my own, opening my own transcription company and dealing with 100s of transcriptionists here in the United States, I think I may have part of the answer – and it won’t be liked by those in my profession – but it is my opinion, and I never hold back when I see a fight worth fighting.  Hell, I am not known to hold back on anything – so why start now.

I think a large part of the reason is the arrogance many seasoned transcriptionist have come to have about their abilities and how they spread that around to the newbies just entering the business.   So much arrogance that they make it difficult themselves for someone to want to consider utilizing them.

Arrogance?  What do I mean?

I certainly do not want to imply we are not absolutely the best people to hire, or that we do not absolutely deserve everything we want.  Doesn’t everyone who spends most of their adult life learning their trade and taking pride in their abilities?

So what do I mean?

I mean that so many US transcriptionists have multiple expectations and demands in order for YOU to hire US.  We want steady work, even if you are slow.  We want higher rates, even if you don’t get it back in your fee workup.  We want to do the reports the way we have always done them, regardless of whether you have your own way of dictating.  We want to decide that what you dictate and how you dictate is food for fodder, and may even change it without understanding your desires and thoughts during the process.  We want to correct those words you “make up”, even if to you and the patient, they are critical.  We want to be considered independent contractors, but want employment benefits.

I mean if the only part of that original search results for American transcription mentioned above shows up with actual US transcriptionist results yet with them complaining about their work – why on earth would anyone want to hire them?  They certainly wouldn’t be considered in any other profession if they were found to be this difficult to work with.

No, it is not all the fault of the US transcriptionist.

No, I don’t think that is the whole picture. I think that many of the medical professionals and hospital systems, even insurance companies, feel that by sending the work off-shore they can (& are) bypassing some of the strict privacy laws and regulations set up here in the US making it easier for them to save a buck – not so much in the actual dictation/transcription/editing process –  but in other administrative areas.

I don’t claim to know the ins and outs of hospital administration and financial burdens they have, but I do have a background in various areas of the medical profession, including medical records, billing, and coding (another profession going overseas), and of course, transcription and do know many of the state and federal laws regarding these areas and HIPAA.  I can see where the money would be saved when regulations can be “ignored” or ‘side-stepped’ when using an off-shore transcription company.

 

Another problem is that those medical professionals who do not want to off-shore their dictations but are in fact unaware that that is exactly what is happening.  They made contact with an American Transcription Company and thought their work would be done here, but in fact, many of the larger transcription companies send their files overseas so they, too, can save a buck.   Simply checking their website for contact information would provide this information, but some don’t even mention that.  Unless you work or worked there, you would never know.  Unless you do your research, you may never know – unless you’re the editor of the reports or the administrator of the company.

 

Bringing the transcription work back to the US is going to take much effort.  I know this – I live it everyday.  Others seem to think it’s a matter of just demanding it be done and forcing the government to demand it be done. To some extent this is true.  I would add that it is going to take the patients, whose information is being sent offshore, to push buttons and demand the information stay here.  It is going to take hospital administrators, insurance company executives, and physicians to not only want to have their dictations transcribed here, but incentives be given to them if they do.  You know, those same incentives given to other companies to offshore their work. 

 

And most importantly, it is going to take the US transcriptionist to understand that either we change the way we think about our own careers, and change the way we think about our potential clients and their responsibilities, and either love what we do enough to do a great job with a little bit more flexibility in our own demands and expectations, and going the extra step to research while completing our work, and continuing our education, to allow others to see that having a US transcriptionist do the job is the best practice for everyone.

 

Transcription is one, if not the, fastest growing, most in-demand work product of the new millennium.  Imagine the jobs generated if we just kept it here.  Imagine the economic growth for thousands of individuals in the US.  Imagine the ability to add a piece of safety to our personal identity. 

 

www.clktranscription.com – We love what we do enough to help you save time and money.

What’s new at CLK? I found some time and money!

After many years of handling the website of CLK myself, I finally realized the best route to go this time was to bring on a professional to review, work with me, and clean up and update everything.

I am not sorry I did it.

They say you have to spend a little to make a little.  They are right.

Yes, I am upgrading my website, and yes, I decided to let the professionals handle it so I had time to do what makes my clients happiest – transcribe, re-record, convert, and develop the best transcription, audio/video, and Excel projects ever.

 

I followed my own advice.

 

I say it all the time – let us save you time and money and allow you to have that extra time to handle your other important aspects of your project or your life.

 

There have been blogs written about it.  There have been posts about it.  There have been Tweets about it.  Many others have found how hiring a transcription company can free up much-needed time, which in the long run, allows more money to be generated when you can promote your business, continue with the current project, or market for a new one.  It can also find you the time to cook that special meal, attend a soccer game, all the really important things – spending time with family and friends.

Now I can be sincere and say I know this firsthand by practicing what I preach.  Now I know even better, how important that time is.  You should too!

 

Whether it is…

  • voice mail transcription so you can shop, meet, or just enjoy a day out,or
  • audio transcription of your interviews, webinars, radio shows for your article, book, or other project, or
  • development of electronic copy of your white paper, or even conversion of your cassettes and DVDs to electronic audio…

… in order to save or share with others, having someone else handle it at a fair price in a reasonable time while maintaining quality, can save you time and money too.

 

CLK Transcription is a US owned and operated transcription company that handles all types of projects; medical and non- medical.  We have a full staff of independent contractors with specialization in areas of banking, brokerage, health, family, education, sex, history, science, relationships – you name it.

We are transcriptionists, not just medical transcriptionists.  We love what we do and we have the experience to do it right, no matter the topic.

We do not use speech recognition and we never off-shore your work. From mere seconds to hours of audio, partial page or pages and pages of white paper – your work is done by professional transcriptionists using their experienced ear…not a machine.

 

If you want to find that time and money everyone is looking for, check us out.  We are just an email away from starting your project and our services will help to increase your productivity.

 

Stay tuned for our new website.  It should be up and completely overhauled shortly.  Until then, I am back to work doing what I love to do now that I have time to do it – transcribing.

 

www.clktranscription.com

 

 

 

So much work, so little willing workers? I don’t think so.

Many have heard this and many use this as an excuse to send their work offshore.

It may be true for some industries.  In others, like transcription, it is not.  What may be true is that there are so many workers who have become accustomed to demanding rates and salaries that are no longer feasible.  Now that does not mean they don’t deserve the pay they wish to demand.  So what does it mean?

It means with the economy the way it is and the ability for so many to take the easiest, cheapest way and send their work offshore – even if the American people find the results sub-par – the workers have to adjust their way of thinking about work.  Where five years ago you could charge someone $70 to 100 for an hour of audio, no one is making enough money to be able to pay that now, especially when off-shoring has become an option.

Do you want to work and earn money in one of the fastest growing industries, where you can prove your worth and work up to a level that is doable for both you and the client?  Or do you want to sit at home and be able to view word boards, transcription forums, complaining about no work, low pay, and the demands of the clients that you do have?

In an industry where the majority of the workers are independent contractors, in essence their own business, the fact that many feel they can bash, dismiss, and essentially burn bridges with those clients that are allowing them to earn any kind of income is astonishing.  In an industry where the quality of work is essential to the client, yet the IC transcriptionist will question the work requirements or ignore them totally, is simply not acceptable.  Not to the private client, and not to the small business that utilizes ICs, such as myself.

Where once an IC could charge X amount for transcription, it just isn’t possible anymore.  You are dealing with physicians who are being bled dry by their own economic drama and journalists, educators and other persons who may develop audio for transcription that are a cog in the economic wheel that turns slowly as well.

I have heard the IC blame clients for the lack of pay and lack of work, but in reality it is the idea that no matter what the economic situation on the world, some in the transcription industry feel they can demand a rate and have no understanding of what clients must do to stay within their budgets – and when I say clients, I mean the smaller transcription companies, the journalists, the educators, the students, and the doctors.  Those that have the potential to work with us to bring back and keep the transcription jobs here in the US.

No one should work for peanuts.  But when a newbie, someone just starting out, or a seasoned transcriptionist wants to keep working and earning money – taking a dip in the rate they may have asked for years ago while maintaining the quality they demand, is one way to insure you will remain working and the transcription needs of the client kept here in the US.

As a company that could easily offshore every bit of work I get and probably make more money than I do by not, I prefer to work with my clients to meet their budget demands, and as we prove ourselves, when the situation turns around, those rates will pick up – but until then, we are working, we are honing our skills, and we are growing.  Sure my rates are a bit lower than the national norm to my clients, but they are on point with the national norm to the IC – even if on the lower level of that norm, and there is work to be done.  It is the ICs that look back to even just five years ago, and think those rates are still obtainable.

I know that by being true, honest, and accommodating to the clients I have, they will be appreciative and be around a while.  I find the same can be said about the ICs I utilize.  I also know that without clients there is no work, and without the assistance of some absolutely wonderful ICs, I have no business.  Being able to juggle the needs of both can be difficult.  I do my best.

Having work today, in my opinion, is much better than having time to sit on web forum boards complaining about having no work, or the rate of pay you can garner from doing it.

Here at CLK Transcription, I would like to think that the respect I give my clients and those ICs that assist me with the workflow would come back to me two-fold – and it does.  I love what I do and helping others find their way to loving it too, is a wonderful feeling.

There is lots of work, and there are lots of wonderfully talented, capable US transcriptionists willing to handle it.

Check us out.  Find out why we come highly recommended.  You will not be disappointed.

www.clktranscription.com

Proud to be an American Business! Happy Independence Day!

Growing up, the fact that I was an Army brat was not as significant as it has become in my adult years.  My childhood wasn’t regimented as some see in the movies, but respecting the fact that my dad was a military man came easier than listening to the rules of the household.

 

I remember the “Made in the USA” commercials urging people to buy American.  I miss those ads and feel we need them to be resurrected.

Nowadays, finding anything made in the USA is difficult as more and more work is being sent off shore, and more and more imports are accepted and purchased here in this great nation.

This continues even after recent horrible events where products made overseas have been found to be poor quality and even causing death to humans and animals.

Now I am not saying this would not occur here, but we will never know because the cheap (not inexpensive) products are still utilized here because, well, the fact that we off shore so much HAS affected our economy.  Couple that with the cheap and dangerous labor practices that other countries have, and who are we really helping here?  So many companies and celebrities complain of sweatshops and inhumane practices, but they still find a way to focus energy on using these same services because it saves them a buck and costs the American people jobs, affecting the US economy.

 

I have said many times, even our personal security is at risk due to the offshoring of our medical and non-medical transcription projects and work.  Even your insurance claims for your health, worker’s comp, car and home owner’s insurance  are now sent off shore to be processed.  Think about the information being shared with those who do not have to follow our rules and regulations.  And you worry about healthcare?  So now everyone will be able to be exposed to this risk.

 

Journalists who use these offshore transcription mills run the risk of their hard work being “taken” by someone else and there is nothing that can be done about it.  A company’s recordings of roundtable discussions, meetings, etc, all sent to offshore mills with that same risk.

 

So, as the Fourth of July approaches, and I hear news of some of more and more of our troops coming home, I celebrate the fact that all of CLK Transcription’s work is done here in the USA.  CLK Transcription, Inc. is proud to be an American Business.

 

We have been extremely proud to enable many of those who are family members of our fabulous and respected servicemen and women, and even some veterans themselves, to find assignments with CLK Transcription, helping the wives and mothers stay home and care for the family when the men in their lives fight for our country, helping returning DAVs and veterans in general the ability to earn an income while recuperating or while they attend continuing education classes to move back into the ‘regular’ world.

 

I am a proud Army Brat.  I am a proud American.  I am made in the USA and love everything that affords me.

 

Happy Independence Day America.   God Bless our Troops.  God Bless the USA!

 

www.clktranscription.com

 

 

 

Need a US medical transcription company? CLK Transcription does that too!

Although I have a deep and profound love for the journalist, ghost writer, and others who need non-medical transcription, my roots are in the medical field beginning many years ago with insurance verification, medical records, home health care administrator, and then on to medical transcription with another company, I do enjoy the medical client as well.

I treat each and every one of my clients as my only client.  Each one has their preferences, demands, and expectations.  I could never cookie-cutter their work.  Especially the medical reports.

I know that when a client needs me, they need me, and I give them everything I can.  I work with their deadlines, their requests, and their sometime outrageous expectations with a smile and always try to meet even their hardest challenge.  I haven’t had problems yet, because I have a great team behind me and we love the challenge.

Medical transcription is even more difficult – with accuracy and format being most important for strict legal and continuing health care concerns.  I worked with JCAHO and state agencies during audit periods and know that reports should always follow format throughout the practice of a physician.  When there is a difference, the agencies auditing sometimes feel those reports could have been “amended” to pass an audit, rather than original reports. Many other transcription companies think they know best and make changes because it works for them, without consideration for the client’s demands

The TAT for medical reports is extremely tight and must be met.  There are times that a patient’s care is on hold for the return of reports. And if there is any question of the information within the report, this too can hold up patient care. There is no guessing with medical reports.  The difference between b.i.d. and t.i.d. is costly and could mean a life.

A physician is under extreme pressure to ensure that all information is documented accurately and timely.  Many hospitals even require physicians to dictate every change in medication and other items that used to be documented in the chart, but not in report format.  This requirement is to lower the risk for malpractice claims. I think it is wonderful because it means better continuity of care for me – the patient.  It comes with a price though.

These demands placed on physicians has been a cause for increase in fees.  The physicians have had to hire in-house staff to handle the transcription, and in those cases, must offer all the benefits that employment calls for.  If they choose to send their work outside of the office, many have chosen to send it offshore to save money.  This is costly to the patient and the doctor.  Costly o the patient because their information – everything from name and address to family history, social history, and all medical information is now available in a country that does not have to answer to our regulations.  Costly to the physician because when you hire someone who has English as a second language, you will ultimately get a report with the same second-rate English causing second-rate information in reports that must be proofed and edited by another staff member – or the physician himself – which costs even more time and money.

Because I strive to keep the US transcription of all of our US-based clients within our borders I have kept my rates lower, hopefully to save the client, but also to allow the work to be transcribed within the US, safely and at the same time by US transcriptionists who have paid thousands to educate themselves in this field and thousands more to maintain their training and education – and understand the English language .

So, yes, I do profoundly enjoy the non-medical portion of my business, but the medical side is also my heart and a large part of the enjoyment of what I do.

CLK Transcription offers physician and other medical professionals an alternative to in-house staff and the cost of that employment and benefits, as well as allowing the physician the opportunity to help keep work here in the US and our personal information safe all at the same time, without worry about someone understanding the English language, saving even more money on editing and proofing.  And we offer a quick TAT saving time in a person’s care.

CarolLee and the ICs that are utilized by CLK  have had extensive training and education in all specialties of the medical profession, either through past/present full-time professions (nursing, PA, etc) or through extensive training through various educational programs…and of course, our own personal/family medical history, which at times has been the best form of continuing education of all.  We also offer every client a confidentiality agreement and live and breathe by it.

So, whether it is a GP, oncologist, dermatologist, radiologist, podiatrist, physical therapist, dietitian, endocrinologist, or other specialty of medicine – we can do that!

There is no contract, but we like to think that after you try us, you will come back to us and find out just how much we can save you – time and money.

We offer a line or page rate that is below the national average but our quality is priceless.

Contact carollee@clktranscription for details.  http://www.clktranscription.com

Check us out on Facebook:  http://www.facebook.com/people/CarolLee-Streeter-Kidd/1234760098

and

http://www.facebook.com/pages/Tobyhanna-PA/CLK-Transcription-Inc/100158850050342

Want to see our recommendations? Find us on LinkedIn, where they may be reviewed. http://www.linkedin.com/in/clktranscription

Think you are dealing with an American Transcription Company – Think again

One of my pet peeves is the sending of our valuable information, not to mention work – over seas.  I have spoken about it, blogged about it and posted about it.

I don’t want any of my information sent outside of the US, but especially my medical information – it has everything from my social history to my family history to my identifying information.  I have urged everyone to check with their doctors to see if they are aware of their dictations being sent off shore, and have even stated that many hospitals and doctors do not know that the work is being sent off shore.  They send it to a large company here and then they send it off shore without ever disclosing it.  many even touting USA only.

I got the following email.  I get them often but this one just got under my skin.  Read it carefully.  See what actually happens here in the US and what is sent off shore.  This to me is scary.  Our personal information, our jobs, and for some the reason to continue their education.  Why?  Because they do not wish to travel to China, India or the Phillipines to work.

 

Here is the body of the email.  Nothing has been altered.  I have however removed the contact info but if you really want to buy it – you can Google and find it.  I am not interested.  CLK TRANSCRIPTION DOES NOT OFF SHORE ANYTHING EVER!

 

Highly Profitable Mid-Atlantic Medical Transcription Business

Opportunity Executive Summary: Highly Profitable and efficiently run MTSO started in 1991, serving small to medium size hospitals, clinics, and practices. In 1998 owner went to the Philippines and set up, what is now, the longest running Philippine MT operation to do all the MTSO’s work. At an all-in cost of 6.7 CPL, this operation handles virtually everything to do with the MTSO. The US operation consists of the owner, his wife and a part time employee. The entire US operation requires approximately 15-20 hrs of work per week, answering calls from new clients etc. Most everything to do with day to day operations takes place in the Philippines. The owners desire to retire creates a truly outstanding opportunity to own one of most profitably run MTSOs we’ve seen.

2010 Financial Highlights:

Revenue: $636,613

COGS:       $313,731(49%)

SDE: $262,596 (41%)

2011 Projected Revenue $700,000.

Customers: Owner has cultivated strong, enduring relationships with an excellent client base of hospitals, clinics and physician practices throughout the US. Customers pay an average of 12.2 CPL.

  % of 2010  Revenue Year Became Client
Heart Hosp 27% 2005  
Ortho Clinic 12% 2001  
Medical Group 11% 2005  
University Hosp 6% 2000  
Oncology and Hemo Clinic 6% 2007  
Hospital 4% 2008  
Physician Practice 4% 2008  
Physician Practice 2% 2007  
Pulmonary Clinic 2% 1999  
Neurodiagnostic Clinic 2% 2006  
Other 23%  

Philippine Transcription Operation: Owner has exclusive long term contract with the oldest and most respected MT operation in the Philippines. The owner contracts with the Philippine operation at an all-in cost that averages 6.7 cents per line (6.5CPL for regular, 8.5CPL for regular STATS.) Owner speaks very highly of the Philippine operation, which he founded, has worked with for over twenty years and believes is the key to this highly profitable and well run operation. Owner indicates that buyer could have a new contract with Philippine operation or, after the owner is paid off, choose to direct the work to MTs of the buyer’s choice.


State Side Operation: Owner, Spouse and one part time employee, working a combined 15-20 hours per week. Owner believes the part time employee would be willing to increase her hours and could handle the state side operation for a new experienced MTSO operator.

Technology: MTSO on its own platform, which is in the process of being updated to a Web based version. Owner has bid to complete upgrade by March for $45,000. Buyer may elect to complete upgrade or migrate customers to buyer’s platform.

Further Information: To receive further information on this opportunity, please submit the attached confidentiality agreement to _____________

If we already have your CA on file, please email indicating your interest.

Tim Kruse
Kruse Acquisitions, LLC

 

 

Thinking about transcribing your own audio/video? Why not let us handle that for you and save you time and money?

When journalists, authors, doctors, etcetera, begin to think about having their audio/video transcribed, the first thought is probably cost. Many attempt to do the work themselves, or hire in-house staff to do the transcription.

When hiring an in-house staff, you have to consider hourly pay, benefits, and keeping that person busy with “busy work” when no transcription work is available for them to handle. They have to consider days off, sick time, vacation…not just the cost, but who handles the work when their “transcriptionist” is not around?

If you are handling the transcription task yourself, I have to ask you – how much is your time worth? How long does it take you to transcribe the audio? What does it breakdown to in terms of hourly wage? Are there other things you would rather be doing? Interviewing another person? Organizing the data for your article/book? Managing other tasks? Taking time out to do personal chores?

For those who hold weekly, monthly or annual meetings or conferences – having those events recorded and then transcribed allows you to share this information with more than those who have been able to attend the function personally. Sure you can share the video, but what happens when other’s busy schedule precludes them from sitting and watching a video?

Having the transcript allows them the freedom to move around and tackle their day, and you the knowledge that they have a true concept of what occurred and something they, and yourself, can refer back to when necessary. How many times have you wished you could replay a meeting for what was said?

For the educator, or those seeking higher levels of education – your class audio can be transcribed for sharing as well. Those interviews and other audio developed for your paper can be transcribed for reference.

CLK Transcription offers a discount for educators and students alike. We feel education is THE most important thing a person can have, and love the opportunity to help you reach your goals. We have been proud to handle transcripts for professors or students of UCLA, Bloomsburg University, Wilkes Barre University, King’s College, Illinois State University, Minnesota State University, Wisconsin State University, Harvard University, and others.

Having a transcription service handle your audio/video projects allows the freedom to do what it is you must do to meet your TAT. Freedom to continue your other work to bring the project together. Freedom to share information in a manner that fits everyone’s schedule. Freedom to develop the best end-result you possibly can, without the stress, time or money you may have been spending in the past.

A transcription service can be the cost-effective and cost-efficient tool that you are looking for to allow you more time to get your project done, to share important information, or just to get your personal chores tended to.

When using CLK Transcription Service, you only pay for the audio/video assigned. No sick time, no vacation time, and certainly no overtime or benefits. We have individuals who have special skills to research terms and information, skilled in listening and hearing the most difficult audio and transforming it into a quality transcript.

CLK Transcription can handle multiple audio, in varying lengths, and can meet or surpass your expected TAT in most, if not all, cases. We have transcriptionists all across the United States and we never offshore, EVER. We also never use speech recognition. We feel the nuances of your audio deserve the extra care given by a human ear and human hands.

CLK Transcription has been recommended by the best journalists and by many of the Universities in the country, as well as large publishing companies and other professional corporations – from the medical research industry to the business and finance industry. We also have handled many motivational and teaching seminars by many of the world’s most well-known speakers and coaches. We have handled files as large as multi-day conferences and seminars to the few minute audio of a journalist, on a wide variety of topics. Yes, we even do voice mail transcription giving you the freedom to step away and know your important calls will never be missed again. We have clients all over the world, and have transcribed many, many ESL audio as well. We love what we do and take the time to do it right – for YOU!

Check out our recommendations today at http://www.linkedin.com/in/clktranscription and find out what CLK Transcription can do for you. Let us transcribe your next audio/video and show you what you have been missing. It may just be the time and money you have been looking for!

I believe we can be, so much so that I stake my name on it.

We also love to retweet our favorite journalists and organizations tweets to share your wonderful ideas and projects with others. Join us @CLK_Shortcake or on Facebook – look for CarolLee Streeter Kidd or CLK Transcription. Join us! We would love to have you as part of our team!

CarolLee Kidd

President/Owner

CLK Transcription, Inc.

Sometimes going cheap is good. But sometimes going cheap can cost you your career!

Sometimes going cheap is good.  Getting cheaper soap at the grocery store is good.  Getting cheap concert tickets is great.  But sometimes going cheap can cost you your business, your career…your livelihood.

I admit I am in a profession in which the workload is easily sent off shore to complete.  I also admit that it can be done cheaper.  I also know that doing so puts our medical, personal, and professional information at risk.

You get what you pay for.

I have stated before and will state again, that when our personal information is sent off shore, you are opening up the residents of the USA to identity theft, but you are also leaving the door wide open for other errors that can and do occur.  Things like hypoglycemic transcribed as hyperglycemic, known malignant transcribed as non-malignant, so many more…

Read more here http://wp.me/pLEiA-55 on how medical information is shared when transcribed over seas.  Is this where you want your information?  Even your insurance carrier may off shore their Workman’s Comp and Disability Claim Files.  Could that be why you have been denied benefits?  Was there an error in the medical report due to a language barrier?

Another example is legal transcription.  Allow me to share the following story:

I had a lawyer relay this to me to show the importance of commas that he found only AFTER a will reading.  One little comma can change a settlement of a case dramatically.

A man dies.  He leaves his estate to his three kids, which for the purpose of this example we will call Jack, Jill, and Jane.

His estate is worth a million dollars and it is to be divided in equal shares to Jack, Jill and Jane.

Now would you appreciate that inheritance?  Or if you were Jane and Jill, would you rather that pesky little comma so that it reads:

His estate is worth a million dollars and it is to be divided in equal shares to Jack, Jill, and Jane.

Without the comma Jack gets half, while Jill and Jane share the other half.  With the comma, they all get equal thirds.  Do you think someone who has English as a second language would understand the importance of that comma?  Jill and Jane sure found out the importance of the comma.

Imagine your comma missing in your important document!

For the journalist, ghost writer, and author.

You work hard to do your interviews, composites, and drafts.  Would you want your story transcribed by someone who then sells your hard work to a high bidder, with no possible recourse?  Confidentiality statements mean nothing when there are no ramifications for a breach.  When you search for the lowest possible bid, you get the lowest possible certainty that your hard work is safe.  Pay pennies…lose big bucks.

And yet another example:

Ever have your voice mail transcribed by an off shore vendor?  If you have, maybe it ended up on the blogs found when Googling “Funniest Voice Mail Transcription Errors.”

Now let’s get into another fact of life:

Big corporate companies off shore their work:  Manufacturers, tech developers, etcetera.  Sure it is cheaper, and maybe you even see okay quality with some products.  But have you thought about how we must share our trade secrets with the companies that we now send our work to, who then are under no legal ramifications if they share that information?  If they take it and run with it, now putting your business in jeopardy of losing it all?  What are you going to do?  Fire them, set up in another country, and pray it doesn’t happen again?  What about the money these businesses lose?  How do they recoup?  By increasing their costs.  By going bankrupt?  By a US Government bailout?

Keep US information, jobs, and resources where it belongs.  In the USA.  Our citizens are trained, they take pride in their work, and they need work – which builds our economy.

I do not dislike the other parts of this great world we live in.  I am just very proud to say that I am an American.  I live and work in the USA.  I am a proud US owned and operated businesswoman.

Have your audio/video transcribed by a human, in the US, by US citizens, and be proud to say it was Made in America! We honor your confidentiality at all times.   Do your research.  There are many great US transcriptionists and transcription companies right here in your own backyard.  It may cost you a few cents more, but you will save on quality and so much more.  But do your research.  Many large transcription companies off shore their workloads yet lead you to believe they do it all right here in the USA!

http://www.clktranscription.com – we never off shore your work.  We never use voice recognition.  We always respect your time and your confidentiality, and we give you the quality you demand.  Find out why we come highly recommended.