Posts

10 Years of CLK Transcription, and Counting!

/0 Comments/in /by

It has been a wonderful ride, and I ain’t ready to get off it yet!

So many doubted I could do this. Grow a successful business as a single woman here in the Poconos. But here I am, this spoiled and determined want-to-know-it-all, standing with the best US transcriptionists across the country, doing exactly that.

October is Celebrate ‘I’m Me Just Because’ Month, and I am kicking it off early, just  because that’s who I am!

I began CLK Transcription on a challenge from a former employer, and well, challenge accepted! I could and did build a business on the premise you can treat your team right, provide quality service to clients, apologize for any failures, and kick ass along the way!

The name CLK Transcription is now seen in books, television and motion picture credits, and our clients are published all over the world in multiple outlets and media mediums. We are also a strong force in the medical transcription area as well.

Here we are, celebrating the anniversary with the wonderful men and women who make up #TeamCLK. We are single moms, housewives, college students, disabled persons, veterans or spouses of veterans, LGBT, caregivers, pet rescuers, young, older, and everything in between, and advocates of equality for all. We support each other every step of the way so that we all succeed in everything we face – personally and professionally. We are #TeamCLK

I can’t say it enough. I love what I do and I love and appreciate every member of the CLK team. It is an awesome job we have, and we are all honored every day that we get to do what we enjoy.

I am here to remind you, don’t ever tell a woman she can’t. There isn’t a challenge you can give a woman that that woman won’t stand up and charge at. We never back down and we always give it our best – and giving our best is a win every time. Ladies, Am I right?
I’d say I did pretty well for a local gal starting a business in the Poconos. #NoBizzyAwards2017 #LookForUsNextYear! #CelebrateWhatYouLove #ProudoftheTeam

My Shout out to Harry Williams, and the entire team of transcriptionists at CLK here in PA and across the country. Hardest working individuals you will ever meet with the wildest personalities that make every day interesting. There isn’t a deadline they won’t face, a challenging word or phrase they won’t work together to capture, or a topic they won’t research like a scientist looking for a cure for cancer.

And my boys, Matthew and Mark, and my precious grand babies. This has always been for you. When you do what you love, and do it well, every day is a joy!

I may not have won a Pocono #BizzyAwards2017, but I win every day being able to work with each of you!! #TeamCLKRocks !!!  We hope that you see the love and dedication that #TeamCLK puts into every character on our pages.

www.clktranscription.com

Repost because nothing has changed: Why I am not a journalist!

/0 Comments/in /by

Originally posted 4/13/2010:

I love to write. I love to do research. I love to read. So, why am I not a journalist?

 

Because your job is harder than mine.

 

You are given or come up with a topic. You work hard to find the right resources and work out a schedule to interview those resources and gather all the necessary information and make a powerful, informative article that people will want to read. Sounds easy to some, but I know better.

 

The topic must be something that you are familiar with, interested in, or can at least relate to. Or for those who just have wonderful skills, be able to KNOW how to sponge the information from various research for use in a fabulous paper for print.

 

Resource can be anyone. Can ramble so badly that you want to shout – GET TO THE POINT, or worse, could answer your questions without really answering your questions. Occasionally the smooth, precise, clear speaker is found, but it is a rarity. (trust me, this I do know.)

 

Scheduling the interviews – Resources can schedule the interview and change ten minutes before it was to begin, as if their time is the only time to consider, or can start the interview and have to go due to some conflicting appointment after just 5 minutes, or even want to do the interview so early in the morning or middle of the night – just because they can. Others just want to talk to hear themselves talk and can go on and on and on. For these however, many of you have your interview stopping statement to bring it to a close, and are so charming when you use it.

 

Those items can be tough enough, but what’s worse is when you are interviewing someone who is so arrogant, uninteresting, incoherent, or a double talker. Someone who assumes you know nothing at all, questions your abilities and knowledge and lets you know it. Or someone who said they could help you in your mission for a really good story and you find out they really have nothing at all. For example, you asked about really great marble to use in a bathroom remodel and they talk about port-a-potties. You know what I mean. And many of you are so diplomatic that you find something – anything – this person has talked about in order to say it was not a wasted appointment.

 

And then there are times the interview goes well. You have what you need and you find that you did the entire 50 minute interview and forgot to turn on your recorder, or it malfunctions during the interview (or after), or your computer crashes and you lose the entire kit and caboodle.

 

All of this is just the items I can decipher from transcribing your interviews. All of this is what amazes me when I see your final product after publication and am amazed how wonderful it is. Your job is much harder than mine.

 

I just transcribe the interviews and other material. If I had to deal with just that kind of “stuff” I would probably be unemployed from saying something like “hey, Buddy, do me a favor and just answer the damn question. And while you’re at it, can you pay attention to what you are responding to and stop eating or calling out to your friends who are walking by as you talk to me, and hey buddy – the phone works better when you talk into it. Can you get any closer to the man yelling in the background, I am not hearing what he is so mad about. I was ready yesterday for our 10 a.m. appointment and you changed it to 3 a.m. so how about pay attention to the questions so I can go back to bed.”

 

Me, I can sit here, transcribe your audio, and smile…better you than me. I will just wait for you to go to print and see how amazing you made the information into something that others can understand and draw from.

 

That is why I am not a journalist. I am just a transcriptionist, here to type your audio, help you meet your deadlines and watch you take all that hard work you do and make an article worth reading, sharing, and discussing for months and months.

 

Better you than me. I will stick to reading your articles thus remaining employed.

 

 

 

https://www.clktranscription.com

As a journalist, do you ever have enough time?

/0 Comments/in /by

As a journalist/writer, when you have a project that has been assigned, there are so many steps to get through to be able to develop the perfect article, the perfect end-product, that it’s a wonder you have enough time in the day to even think about them all.

There are phone calls to make. Interviews to set up and then to hold. Outlines to write, and even the final article/chapter/paper to complete. Possibly even photos to choose. Editors to deal with. The list goes on and on. All the while, juggling the business of life that is always there, and quite frankly more important that any article, book, paper you will ever write – your family.

So when you can, it’s nice to know it’s okay to ask for help. Help that will give you that hour, hours, or even days to handle the other aspects of your project and the important parts of your life. And when you can find that help, and it’s within your budget, that is all the more reason to consider asking for it.

CLK Transcription understands the needs of the journalist. We understand their deadlines and we understand their budgets. We have been fortunate to be able to assist many with their audio/video transcription and we have grown to understand that their audio is a valuable tool in their work, but that the transcription of it is time-consuming and cumbersome for them to handle on their own. It, quite frankly, can interfere with the completing the project itself and absolutely interrupts the family time they could have if they just didn’t have to do it themselves.

 

The good news is THEY DON’T!

CLK Transcription can handle their audio/video transcription and develop a quality document, and return it to them in most cases within 36 hours or less. Now they can get on with the project and get on with their enjoyment of a little bit of family time. We even transcribe voice mail. Yes, many can get that service for free, but are the messages usable, understandable, or delivered timely? If it’s free, do you get what you pay for?

We are able to work with any downloadable audio, and yes, we work with cassettes, DVDs and CDs. We even convert white paper to an electronic document. And if you have an audio you want to transcribe yourself, but just need it converted to a different medium – we can do that, too! We even offer a FTP site for those who need the transferability of their files to others. All at a cost that fits within your budget.

So, when you have a project and you need a little or a lot of help with the transcription, why not find out how we can assist? You may just find the time and money you have been looking for.

We are an email away from starting your project today and having it back to you with a day or so. We are US owned and operated and never send anything off shore. We offer a confidentiality agreement to every client. We never use speech recognition, and every project is proofread before delivery.

www.clktranscription.com

Consider the format you save your audio/video files when forwarding to your transcriptionist.

/0 Comments/in /by

Although we here at CLK Transcription can handle all downloadable formats, some formats need converting before transcription, and others are so large they take time to download, log, and upload.

For example:

  • If you don’t need embedded time code, consider saving in mp3 format. Transfer speeds for video formats vary, and some can take a considerable amount of time just to reach us.
  • If recording on Apple product, be sure to save in format that plays on other devices. An Apple m4a format will only play one side of the conversation unless converted in iTunes to a m4a version playable on other devices.
  • Files such as WebEx files that require their own player/program to be downloaded also take a great amount of time to transfer – it is just the nature of the beast. We can download and convert, but again, additional processing time is needed.

Currently CLK Transcription has 150 files to download in mov format from one client. At the 1 hour to transfer for every 5 files due to size, this could be interesting since the client wants them back in 24 hours. Yes, the client had the same issue uploading to us.

Yeah, that expected TAT is not something the rock star CLK Team can handle right now. Even though they only total about an hour of audio to transcribe, download time is a factor. We could say, “yes”, but why blow a deadline for a client? We are moving them ASAP, but at least they have a  realistic time frame to work with, and having great communication with our clients allows us to better serve their needs, and allows them to expedite their future projects as well.

Many other transcriptionists/transcription companies do not have the ability to convert due to cost of or knowledge/experience with programs, and some may not have the bandwidth to handle a load like this, along with other work arriving during any given day.

Again, CLK Transcription can handle any downloadable format and has no bandwidth issues to consider, but keep in mind, additional processing time is needed in cases like this, making a priority status not always realistic.

 

WWW.CLKTranscription.com

End of the Summer. YEAH!

/0 Comments/in /by

With the end of August we find schools are opening their doors and our children are back to the grind of books and learning, the cooler weather is coming and people are done with those warm weather vacations.

I could not be happier, and I love summer heat.

Why?

Because this year has been the busiest we’ve been here at CLK, and with it came the summer months and vacations, and kids being home, and illnesses, and fires, and even more than a few weddings and honeymoons, and those things slowed us down in the production end, even as we geared up and increased staff.

Every member of the team is happy to be getting back to the real regular grind of a work schedule with less interruption and less distraction.

Many of our clients have been so understanding and we hope we have taken opportunities to make it up to those we have had to turn projects away and say ‘we can’t’ to. It is one of the hardest things we have had to do, but rather than be dishonest and make promises we can’t keep, we feel being honest in our ability to handle a deadline is better in the end for everyone involved.

It has been busy, but busy is great, right?

Except that we, here at CLK Transcription, understand that every piece of audio or video, and every hard copy conversion, or any project that we accept or that we have to turn away is more important to the client than it is to our opportunity to say we assisted them in completion, and we take it to heart when we cannot do what we do best – meet a deadline and help our clients meet theirs.

So now with the end of the summer, and the summer madness over, we are happy to be able to get back to the work that we love so much on a regular frantic schedule.

We learned a lot this summer. We continued and will continue to increase staffing and offer continued education for all the transcriptionists here, and we have worked on increased scheduling for the weekends, with a cutoff for priorities and project files accepted in the evenings and on weekends, so that we could continue to treat every client as the valued client they are here at CLK Transcription.

Some may have found those changes too much to bear and moved on, but we hope that in the end, they will realize these changes were made for every client and their projects and will once again let CLK Transcription assist with their transcription needs. We are ready and willing to remind them of why CLK Transcription’s team of transcriptionists rock!

We truly love what we do.                                                Bring on autumn.

www.clktranscription.com

Happy New Year 2015 from CLK Transcription

/0 Comments/in /by

Goodbye 2014 – Welcome 2015

     CLK Transcription has had another wonderful year. 2014 was filled with wonderful recognition for CLK Transcription’s work that can be found in books, magazines, and production credits, with many of our clients winning awards, including an EMMY – how cool is that!?! Yes, CLK Transcription was acknowledged for work on all six episodes of the project “The African Americans: Many Rivers to Cross.” (We continue to work on numerous production projects and look forward to seeing those shows included in the 2015 lineup.)

I continue to be very proud of where CLK Transcription has come from, where we are going, and the work performed, and even prouder that CLK Transcription does it for wonderful clients like you, all while maintaining rates lower than the national average, and keeping every project accepted by CLK right here in the United States. Something even our international clients appreciate.

I would like to take this opportunity to say a big THANK YOU to all the wonderful people who have helped make CLK Transcription one of the fastest growing transcription companies in the US. We have a great team that allows us to continue our work in medical and general transcription with or without time-code or special formats, as well as other specialties, from maintaining calendars, to transcribing voice mail, database development, monitoring email, proofreading, copy-editing, substantive editing, and more.

CLK Transcription was excited for 2014 to begin and even more so for 2015 to get here. With a growing contractor pool, all based in the US, and all eager to grow their trade and be the best they can be – we are even better able to handle your project with the quality you demand, at a cost you can afford, and within the deadlines you need. Members of the CLK Transcription team fall into all US time zones allowing us to accept projects virtually around the clock, and we rarely close entirely except for a few hours during major holidays, and even at those times, there is always someone on call to answer your questions or process priority files.

  • To my family of friends and supporters, who put up with long days and late nights, and frequent coffee runs when making a pot at the office just won’t do, and for all the delivered dinners when client deadlines were looming. Thank You!
  • To my office staff, who put up with my expectations of organization and quality control, and for having the drive to research additional services we can offer our clients, as well as cost-saving strategies in all facets of CLK Transcription so that I can keep rates extremely competitive.  Special thanks for putting up with my taste in music and PJ Sundays! Thank You!
  • To my closest friends and acquaintances, who have to listen to me go on and on about how busy CLK Transcription is, the demanding clients, projects, and deadlines, and how much I love it! Thank You!
  • To the team of independent contractors who accept assignments through CLK Transcription – you rock! And you put up with my no-nonsense style of being your client, so we can offer no-nonsense results to my clients. Additionally, your never-ending thirst for gaining additional experience and knowledge and challenging yourselves, understanding that what we do, every day, is an education and running with the possibilities every single time. Just awesome. Thank You!
  • To the clients who trust CLK with their video and audio files, production projects, voice mail, manuscripts, webinars, meetings, proofreading / editing, hard copy conversions of your business cards, recipes, diaries, etcetera, and who know, we do truly love what we do here at CLK. We hope it continues to show. Thank You!
  • To CLK Transcription’s social media contacts who share items of interest that are useful in CLK’s team of transcriptionists gaining even more depth into what our clients do, how they do it, what they expect from us, and what we can do to assist them, and for sharing our posts so we can broaden the reach of our client’s work, you are amazing! And lest we forget, the quirky, opinionated, feline-filled everyday chit-chat that keeps us all sane – how could we enjoy our downtime without you? Thank You!

I also have to acknowledge and sincerely thank on behalf of the entire team here at CLK Transcription, those people who have made some wonderful referrals and recommendations to CLK Transcription. We look forward to assisting all of you with your transcription needs well into the future, and always have room for new clients and projects. Remember, every client receives a confidentiality agreement.

Now I’m not saying CLK Transcription is perfect, but we are perfectly happy doing what it takes to help our clients be more productive. If you haven’t tried CLK Transcription, check us out. We will save you time and money.

We are an email away from assisting you with your transcription needs.

 

images

Twitter = @CLK_Shortcake

Facebook = http://www.facebook.com/CLKTranscription
and

http://www.facebook.com/CLK-Trans

LinkedIn = http://www.linkedin.com/in/clktranscription – View comments made by our clients and find out why we come highly recommended.

https://www.clktranscription.com

Allow your transcriptionist to save you time and money by following these simple tips.

/0 Comments/in /by

Got audio you need transcribed?

When sending audio to your transcriptionist, is it always good to give them as much information as you can about your needs, such as:

 

  • How long is the file? This is important so we can confirm we received the entire file. Although transfer programs are great, sometimes our own connections when uploading or downloading can cut off a file leaving us to believe the entire file was sent or received. Having the length, or approximate length, allows us to verify receipt of the entire file.

 

  • What is your drop dead turn around needed. Most transcription companies work a 24-72 hour TAT depending on length of audio and difficulty. Giving us what your drop dead turn around time expected allows us to be sure to meet your needs, or be honest and let you know it can’t be done. Most cases, if an extremely large file is received – 3 hours or more, we may be able to send you what is complete in parcels, so you can begin your work while we finish the audio project.

 

  • Is there a portion of the audio that you don’t need transcribed? Is there a start time or end here time that you do not need transcribed which can save you money? If we do not know about dead air or conversations you do not need, we will transcribe everything, and dead air will be calculated because we do have to listen to make sure we don’t miss something. Giving us exact time to start or stop will save you money if you had dead space in the audio.

 

  • Are there any names that may not have common spellings? Giving us speaker names will help speed up the process. Most times we will take the time to search for the correct spelling, however this is not always possible with some generic interviews, so having the correct spelling or how you want them to be noted is a help. Maybe you don’t want names. Maybe you would prefer generic we use Male or Female Speaker, Interviewee, or just use initials.

 

  • Do you want verbatim/verbatim with absolutely no clean up or verbatim with minimal cleanup – meaning false starts and stutters. Perhaps you want as much clean up as possible – making the speakers grammar correct, etc. Most cases, CLK will do verbatim with minimal cleanup (false starts and stutters only) unless otherwise instructed. We understand we are not the writers. We will transcribe what we hear and let you write the article using exactly what was said, how it was said.

 

  • Do you have a special format you want followed? Font size and type, margins, etc? CLK Transcription has a “standard” easy to cut and paste format we use for our projects, however if you have something specific for every file or just one file, let us know. We will be happy to use it for your work.

 

  • Are there technical terms or places mentioned that may be difficult to research. CLK Transcription does research work when transcribing, and tries to verify what was said is what was transcribed, but sometimes terms and phrases are just too difficult to locate quickly and takes some time. Sending as much of this information as you can when you send your audio file, hot words, will save time when you need your project quickly.

 

  • Let us know if you feel the audio is difficult and we will attempt to enhance the audio to make it clearer, louder, or less static which will save time on the transcription end.

 

  • Is there a specific way you want the files named when we are complete? CLK Transcription usually names the completed reports exactly the same as the audio file, unless otherwise instructed. Doing this allows you to match the audio with the report when working on your project. If you would like them named a different way, let us know. we will be happy to oblige.

 

  • Do you need files invoiced separately? CLK Transcription understands the needs of the journalists and writer. Many need separate invoices for each project, and we are happy to do this for you. Just let us know as you send the audio.

 

Remembering some of these tips will allow us to better handle your project files and be certain we are giving you what you need to do your work more efficiently – and that’s part of our job.

 

www.clktranscription.com – We love what we do and it shows!

Why should you care about your medical dictation being sent off shore?

/0 Comments/in /by

 

Your medical information dictated by medical professionals includes: Social history – including how many alcoholic beverages you drink and where you work and live; family history – including how many siblings, health of your family; past medical history – including surgeries, illnesses; medication history – including every medication you have taken and are currently taking; allergies; and personal statistics including height, weight, eye color, and birth date.

Is there anything else you need to give to someone who wants to steal your identity? They don’t need your social security number anymore. They get your insurance information and everything else listed above. They just need to become you and your medical provider may be giving them exactly what they need to do that, and HIPAA regulations don’t mean squat overseas.

Let’s not forget your credit history and direct personal information sent to collection agencies who use off shore call centers to follow-up on past due accounts. Many of these call centers are intertwined with the off shore transcription companies and data storage facilities…they call it multitasking.

Ask your provider, insurance carrier, hospital, and anyone you give personal information to if they have their transcription done here in the US. Demand that they do.

Insurance companies are selling your information to drug companies and equipment providers. Example: How many diabetics receive calls from equipment providers asking them if they want a new glucose monitor? They already know who your insurance carrier is…how? Because they got your contact information from them. Pretty scary, huh? How many of these call centers do you think are actually in the US? Very, very few. No one appreciates having to push 1 for English, so why do you allow calls from off shore call centers regarding your personal information.

Even unemployment and worker’s compensation providers are using off shore companies to handle their claim dictations. Some car and home insurance providers also send your information off shore when they have their reports transcribed.

Think speech recognition and EMR are safer? Think again. Many larger MTSOs (Medical Transcription Service Organizations) and other suppliers send this work off shore either for processing or for ‘storage’ and have US transcription editors review and edit the information, and they never tell their clients that it is being done.

Now think about your company’s information, and all of the trade ‘secrets’ you send off shore with your audio. Do you really want to share that information with those that do not have to adhere to our rules and regulations? Does anyone remember the women who threatened to release her clients transcripts? http://www.sfgate.com/health/article/SPECIAL-REPORT-Looking-Offshore-Outsourced-2774413.php

Do you think this has changed???

When is enough, enough? Not only is it costing US jobs, it is costing many more their identities and livelihood.

Demand your personal information remain safe and any sharing of the information be secure and governed by HIPAA regulations or other US regulatory guidelines.

 

 

Ask an American Transcriptionist – they will tell you a story or two.

/0 Comments/in /by

Wondering why, with all these “money”, “economy”, “employment” articles I am transcribing, I don’t see more about the field that is hit hardest by off-shoring, the field that most people never think of as important, but more people/corporations/doctors use it than probably any other ‘vendor’, the one where those who off-shore the work know it is ‘wrong’ so much so that they lie about doing it…yes, transcription.

Doctors, insurance companies, lawyers, corporations, publishers and production companies, and freelancers – even ‘ordinary’ people like students, parents, and homemakers use it – need it. And many use a transcription company and are told their work will never be off-shored, but it is, more times than not!

Where is that story?

There are THOUSANDS of ICs out there struggling to protect their jobs, while MT/Transcription companies charge a high rate, send the work offshore and pay pennies to get it transcribed, get it back and then have it proofed by an American transcriptionist for pennies, all the while promising the client they won’t offshore – and nothing the American transcriptionists can do about it but continue to battle for the truth and respect for the work they do.

The only people making money are the large transcription companies who off-shore the work. Neither the transcriptionist over seas or the US transcriptionist are making money. The transcription companies that don’t off-shore, as few and far between as they are, are struggling with rates low enough to keep the work here and paying the transcriptionists what they are worth.

Why do we do it? Because we love what we do!

We also understand the importance of safeguarding the information that we are entrusted with transcribing, or that comes along with the audio project.

Has anyone asked an American transcriptionist what has happened over the past 10 to 20 years with their profession and the effects of off shoring the work? Has anyone considered the ramifications of sending sensitive information off shore – you know, you entire medical history – family history, social history, past surgical history, etc? Has anyone considered what sending business meeting transcriptions over seas to have transcribed does to their company secrets, platforms, and practices? What sending your protected information over seas to companies who do not have to abide by US confidentiality laws means for your confidentiality and privacy?

No. They haven’t.

Google American Transcriptionist. All you see are more and more companies touting their services and sending the work off shore.Is that because no one wants to really know the truth?

Want to know what happens here, in the US,  by the skilled transcriptionists who are in the field that helps so many companies and individuals get their project done?

Ask a US transcriptionist.

We are here. We are proud. And we don’t plan on going anywhere.

The next time you need a transcriptionist and hire a transcription company, the next time you go to the doctor or visit a hospital, the next time you have an IME for your insurance carrier, the next meeting you attend that is recorded – ask – Will this be sent off shore?

Then do your research. Find an American transcription company that refuses to send work off shore, who only utilizes the services of American transcriptionists, who spent years and thousands of dollars to be able to assist you with your transcription needs, and in return keeps your documentation safe under the laws that are meant to protect you.

Whether it is an American transcription company, or an individual American independent contractor, ask them why they fight the fight and still love what they do.

Now THAT would make a great story.

 

CLK Transcription. An American owned and operated transcription company that refuses to off shore any work, ever, and has made that an unwavering commitment to every client that assist. www.clktranscription.com

Organizing your projects…straight through to the invoice

/0 Comments/in /by

After working with many journalists and authors, I have come to realize that very few, if any, work on one project at a time. Whether it is their work project or their family/life’s project, or a combination of both.

We try to assist them, not only by saving them time transcribing their audio / video for them, but also by organizing the transcription / audio / video portion of their projects and the billing information they need to be properly paid themselves for the work, as well as keeping the different parts of their projects together and easy to work with.

How do we do that?

CLK starts by acknowledging receipt of every single file. They know we have received it. We ask them for a drop-dead deadline. Although we work to return all files within 72 hours, and of course even sooner whenever possible, regardless of the length of audio, everyone has different deadlines. So if they need it quicker, they just let us know.We never want to push them further to their project deadline and cause more stress in the process.

We gather the names of the participants / speakers, and we are sure to label each speaker accordingly. We can time code the transcript or number lines if they wish, and we use a clear simple format for them to be able to review the transcripts for content they may need in their end product.

We clearly mark any portion where there may have been an inaudible word or phrase, so they can take a listen and see if they can hear it. They were the ones in the room during the recording.

But we don’t stop there.

Naming their files:

We name the finished report exactly the same as the audio, so our clients can match up the corresponding audio with the finished report.

Helping manage and track a budget:

We add the total length of the audio into the name of the report, so our clients can confirm that the complete audio was transcribed – there wasn’t a download / upload issue causing only a partial transcript or they didn’t send us the incorrect file to begin with.

We also add the total cost of each audio into the file name, so that our clients can better manage their budgets as they go along, rather than worry about it in the end, when their concerns should just be putting it all together into the fabulous end result we all enjoy in that book, magazine, online, or production piece.

In addition, our clients can further maintain their budgets by giving us precise times on the audio they want transcribed, down to just a few seconds, to blocks of minutes throughout the audio. This way they don’t end up paying for material they do not need for their project. We all know some interviewees can get chatty.

Helping their billing, through our billing:

Many of our clients use our invoices to invoice their clients and will request separate invoices for one or all of the audio files using project codes or other client information. This allows them to keep their project invoices organized, and they don’t have to sort through which transcript coincides with which project and which invoice is for which project.

Many times, we have clients request the invoice be sent directly to the project manager they are dealing with. We are happy to do that. Of course our client’s are ultimately responsible for the invoices, but being able to forward our invoice to their client for them allows them the freedom to ‘keep it moving’ and not worry about that part of the task.

Working with them to save them time and money:

We know how hard it is for our clients to monitor every little aspect of their project, and we try to make it just that much more simpler and cost-effective. It may not sound like much, but we find that in the end, our clients appreciate the added little extras we do to keep their projects organized and labeled appropriately.

We are always observing our clients work online, and watching for additional ways to help them organize and make the process of transcribing and organizing the audio / video portion of their projects that much simpler to work with.

 

How can we assist you with your transcription needs? We are an email away from beginning your project!

 

Visit us at www.clktranscription.com and find out today!