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Got audio? CLK can do that! Try on-shoring instead, get quality, and save time and money.

CLK Transcription, Inc. is a USA-Based and Operated Transcription Company. We do not offshore any project (whole or part) and we do not use speech recognition software.

We have expertise in all specialties of the medical profession: Oncology, Orthopedics, Hematology, Pediatrics, Infectious disease, Rheumatology, Psychiatry, Dermatology, Radiology, Physiatry, Cardiology, Pulmonology, Plastic Surgery, Ophthalmology, Chiropractic, Clinical and Acute Care, and more.

We transcribe for journalists, writers and authors covering a wide range of topics; from health, economics, family, ecology, and so much more. We are proud to acknowledge our work with hundreds of ASJA, UPOD, APH, FLX, NASW and other freelance journalists, publishers, and television/movie production companies, having been acknowledged in several best sellers, television show credits, and blogs.

We also have expertise in transcribing multi-speaker seminars, conferences, meetings, telecommunications, and much more. We handle multiple annual and semi-annual conferences for may corporations, and transcribe multiple webinars and tele-seminars for corporations and others so that they may share their work and information with others who may not be able to attend.

We have transcribed IEPs for many parents of special needs children, so they can cut out the ‘he said-she said’ that oftentimes occurs during this process.

Also, consider some of our other services:

  • Voice mail transcription to text message,
  • audio/video conversion to MP3 (cassettes or other digital formats),
  • document scanning to editable database (business cards, receipts, etc. – document adaptable to Quickbooks and Quicken programs, among others),
  • hard copy conversion to word doc,
  • and a call-in system, where you can use your phone to make three-way calls to a cloud and hold your interview from any location – whether you have no equipment with you or your equipment fails (this service is available whether we transcribe your audio or not).
  • FTP Host so you can share your project or specific components with others safely and secure (this service available whether we transcribe your audio or not).

Check out our website and see if there is any service we offer that might help you save time and money. We truly love what we do!
We offer the quality you demand at a cost you can afford. All rates are negotiable to fit your budget. No extra cost for multiple speakers. No extra cost for difficult audio. We consider that part of our job!
Contact us at CarolLee@CLKTranscription.com or visit WWW.CLKTranscription.com for details on how we can assist you with your transcription needs. We are LinkedIn at http://www.linkedin.com/in/clktranscription where our recommendations can be viewed.

 

Need a US medical transcription company? CLK Transcription does that too!

Although I have a deep and profound love for the journalist, ghost writer, and others who need non-medical transcription, my roots are in the medical field beginning many years ago with insurance verification, medical records, home health care administrator, and then on to medical transcription with another company, I do enjoy the medical client as well.

I treat each and every one of my clients as my only client.  Each one has their preferences, demands, and expectations.  I could never cookie-cutter their work.  Especially the medical reports.

I know that when a client needs me, they need me, and I give them everything I can.  I work with their deadlines, their requests, and their sometime outrageous expectations with a smile and always try to meet even their hardest challenge.  I haven’t had problems yet, because I have a great team behind me and we love the challenge.

Medical transcription is even more difficult – with accuracy and format being most important for strict legal and continuing health care concerns.  I worked with JCAHO and state agencies during audit periods and know that reports should always follow format throughout the practice of a physician.  When there is a difference, the agencies auditing sometimes feel those reports could have been “amended” to pass an audit, rather than original reports. Many other transcription companies think they know best and make changes because it works for them, without consideration for the client’s demands

The TAT for medical reports is extremely tight and must be met.  There are times that a patient’s care is on hold for the return of reports. And if there is any question of the information within the report, this too can hold up patient care. There is no guessing with medical reports.  The difference between b.i.d. and t.i.d. is costly and could mean a life.

A physician is under extreme pressure to ensure that all information is documented accurately and timely.  Many hospitals even require physicians to dictate every change in medication and other items that used to be documented in the chart, but not in report format.  This requirement is to lower the risk for malpractice claims. I think it is wonderful because it means better continuity of care for me – the patient.  It comes with a price though.

These demands placed on physicians has been a cause for increase in fees.  The physicians have had to hire in-house staff to handle the transcription, and in those cases, must offer all the benefits that employment calls for.  If they choose to send their work outside of the office, many have chosen to send it offshore to save money.  This is costly to the patient and the doctor.  Costly o the patient because their information – everything from name and address to family history, social history, and all medical information is now available in a country that does not have to answer to our regulations.  Costly to the physician because when you hire someone who has English as a second language, you will ultimately get a report with the same second-rate English causing second-rate information in reports that must be proofed and edited by another staff member – or the physician himself – which costs even more time and money.

Because I strive to keep the US transcription of all of our US-based clients within our borders I have kept my rates lower, hopefully to save the client, but also to allow the work to be transcribed within the US, safely and at the same time by US transcriptionists who have paid thousands to educate themselves in this field and thousands more to maintain their training and education – and understand the English language .

So, yes, I do profoundly enjoy the non-medical portion of my business, but the medical side is also my heart and a large part of the enjoyment of what I do.

CLK Transcription offers physician and other medical professionals an alternative to in-house staff and the cost of that employment and benefits, as well as allowing the physician the opportunity to help keep work here in the US and our personal information safe all at the same time, without worry about someone understanding the English language, saving even more money on editing and proofing.  And we offer a quick TAT saving time in a person’s care.

CarolLee and the ICs that are utilized by CLK  have had extensive training and education in all specialties of the medical profession, either through past/present full-time professions (nursing, PA, etc) or through extensive training through various educational programs…and of course, our own personal/family medical history, which at times has been the best form of continuing education of all.  We also offer every client a confidentiality agreement and live and breathe by it.

So, whether it is a GP, oncologist, dermatologist, radiologist, podiatrist, physical therapist, dietitian, endocrinologist, or other specialty of medicine – we can do that!

There is no contract, but we like to think that after you try us, you will come back to us and find out just how much we can save you – time and money.

We offer a line or page rate that is below the national average but our quality is priceless.

Contact carollee@clktranscription for details.  https://www.clktranscription.com

Check us out on Facebook:  http://www.facebook.com/people/CarolLee-Streeter-Kidd/1234760098

and

http://www.facebook.com/pages/Tobyhanna-PA/CLK-Transcription-Inc/100158850050342

Want to see our recommendations? Find us on LinkedIn, where they may be reviewed. http://www.linkedin.com/in/clktranscription

Need a weekend warrior for your audio transcription? Dissertations, interviews, IEPs, meetings, and more. We can do that!

Many of us see the weekend as a relaxation period, or at least we would like to.  Most times however, after all our professional responsibilities are complete, we need to use the weekend as our catch up time for household chores and personal responsibilities and needs.

We use this time to do our household chores that get pushed aside during our hectic workweek.  We look at Friday night as our date night, and a time to chill with friends.  The weekend is our time to spend with family and friends we do not have time to catch up with during the workweek.

Then of course there are the special weekends.  Those that have things like the Super Bowl, weddings, reunions, and other special functions that we want to enjoy.  Of course, lately, many of us need the weekend to clean up after all the snowfall of late.

 

CLK Transcription appreciates your need and desire to enjoy the weekend and be free of the “homework” that many journalists and students and other busy professionals find is carried over to the weekend.  We never close.

 

If you have audio files or hard copy conversions that you find yourself working on during those precious weekend hours, why not check out a transcription company to assist you with them.

Here at CLK Transcription, we have helped hundreds of journalists, educators, students, physicians, and other professionals by working through the weekend so they don’t have to.

We can turn around your audio, usually within 12 to 24 hours and let you enjoy your weekend and get done those other items on your to-do list.

Whether it is your dissertation audios, interview audios, patient records, meeting minutes, round table discussions, IEPs, or things like a conversion of your diary to an electronic copy – we can do that!  Whether you are a ghost writer, journalist, publisher, student, parent, educator, physician, or other professional, we have the experience you need to give you the quality you demand.

We have experience with all ranges of topics – from banking and brokerage, entertainment, technical and obscure, health and beauty, family life, to all specialties of medicine and more.

We also have many ways to save!  Our prices are already below the national norm, but we like to work with our clients to meet their other demands – budgetary.

We offer educational discounts for those with projects focused on furthering their education or for the parents and educators dealing with IEPs or other educational material.  We offer referrals discounts to our existing clients who make referrals of our services, and extend a referral discount to new clients who connect with us on Twitter or FB.

 

So, when you face a weekend with “homework” and are trying to fit in all those other personal items that are just as important – why not let us assist you with your transcription needs?

 

There is no minimum, no contract, and always a confidentiality agreement for EVERY client.

 

Find out what hundreds of others have discovered – CLK Transcription can save you time and money.  Most importantly – we love what we do!

 

https://www.clktranscription.com

 

 

 

Welcome to the Wonderful World of CLK Transcription! Where your project is just as important to us, as it is to you!

CLK Transcription can transcribe your RadioBlog, Seminar, Webinar, Podcast, Interview, IEP, Conference, or Roundtable discussion on any topic – family, health, diet, financial, entertainment, educational, all medical specialties, even religious sermons, AND MORE – and we can start immediately.

We also offer transcription and delivery of voice mail, conversion of PDF to WORD doc / WORD doc to PDF, Spreadsheet / label development of your contact / project lists, electronic signature development,mailing list / label development.  In other words, if it can be spoken and / or typed – we can do that!

Also, we offer FTP hosting services for those who wish to have the security of a FTP program but do not want to purchase a complete hosting package.  We host it for you and you get all the security and abilities of you very own password protected FTP.

Contact CarolLee Kidd for details.  https://www.clktranscription.com

Do you get your voice mail transcribed free? Do you get what you pay for?

Many people come to me and say “why offer voice mail transcription?  Many people get it free through their telephone service provider.”

Here is my answer:

Those providers use either speech recognition software or an offshore, ESL, transcription company.  Either way, their messages are full of errors, mis-communcating what the message really conveyed, sometimes causing your clients unwanted stress!

There are hundreds of websites devoted to posting the errors people receive through these providers.  (Checkout http://technologizer.com/2010/08/22/worst-google-voice-transcription-errors/)

So, if the only reason you continue to use those services by those providers is so you can see what comes across next, do not use CLK Transcription.

At CLK Transcription, a human listens to the voice mail, a human types the voice mail and a human returns the transcript in an easy to read email.  You get the first 5 free every month through December 2010.  Our rates are nominal and you get quality service, fast.  So for a cost you can afford, you get better quality service.  You get more than you pay for.

When you pay nothing for everything, how do you expect anyone to take pride in the work you request?  Those providers simply cattle prod your work through because it is the phone service they care about.  Offering you the transcripts is what got you to them, and for most companies, getting you is all they care about.

CLK Transcription cares about every facet of a project and every client we receive.  There are no contracts, just a confidentiality agreement.  Whether it is a small project or a large project, a one time assist or a long time client, we take pride in the work we do.  Over 90 percent of our clients are referrals.  We do our best to keep them happy and when we don’t, we learn, understand, and make whatever changes are necessary to the service we provide.  Transcription is what we do. It’s not just what we do, it’s who we are!

So, if you get your voice mail for free, are you getting what you pay for?

https://www.clktranscription.com Find out how we can assist you with your transcription needs.

Your regular project is just as important to us as it is to you! Don’t have your TAT pushed aside because someone else has a “priority”!

Here at CLK Transcription, we try to treat every client as our only client when it comes to meeting their turn around demands.  Many of our clients know each other and have referred each other to us, and we know keeping one happy, means keeps them all happy.

People have often said, “when someone likes you they will repeat it, but if they do not like you they will repeat it over and over again.”

We want to change all that.  We want to have CLK repeated over and over again because we assisted in your transcription needs and never missed a beat with another project on our plate.  We love hearing “you rock” when we give our clients with the quality they demand at a cost they can afford, all in a timely manner that lets them get their job done in a smooth manner.

The independent contractors I work with are just as important as the clients I have.  Without them doing their absolute best and being happy with me assigning them work, I could not offer the services I offer to the clients we handle audio for.

In working for other companies, I had heard many times “that project can wait” or “just load up that IC, she’s a workhorse” and I cringe when I think about a client’s TAT being brushed aside, or a IC being so overworked that she wears herself out.

In doing the best job possible, we all have our limits.  Clients cannot be overburdened with stress wondering if their work will be completed on time and the transcriptionist cannot be so overworked that she rushes or even worse, drops the ball all together and misses deadlines herself.

Many times we receive STAT or priority files from a client.  We handle them as we would any other, but we have some wonderful transcriptionists that are available just for those types of files, so that whether we received one or 20 files in a day, your priority is handled without pushing someone else aside, and without stressing the transcriptionist with an unreal deadline herself.  Every client’s files remain active.

Handling the work this way allows every file we receive today to be returned today or within 24 hours, meeting your TAT and allowing the transcriptionists time for their own personal responsibilities as well.

Yes, there are times when the larger projects come, multi-hour, multi-speaker interviews, conferences, and seminars that take us a bit longer, but even in those cases you can usually start seeing a return of part of the project within 24 hours and a completion within 3 days, depending on the size.

Unfortunately, we have had to turn away projects from some of our most prized clients because of their TAT and our workload when they contact us with a multi-hour project due in a few days, but even those clients come back.  Why?  Because I won’t add to their stress by saying I can handle it and then blow their TAT when I know I can’t.

Thankfully, those exceptions are few and far between.  My clients with those larger projects allow me time to plan and get ready for them by giving me a heads up to expect those files.  Most times a day’s notice is all it takes.

So when other companies say they can handle your large project, ask them not only if they have the transcriptionists on duty to handle it, but how much work gets pushed aside that belongs to your friends and colleagues in order to handle yours?  Because the next time they have a larger project, it could be you that’s pushed aside.

We love transcription. It’s not just what we do – it’s who we are!

CLK Transcription, Inc comes highly recommended by some of the most amazing journalists, ghost writers, authors, blog radio and webinar hosts, and corporate companies in the world.  Let us show you why.  Allow us to help you with your transcription needs and make you a part of our family too!

Check us out on:

Twitter = @CLK_Shortcake
Facebook = http://www.facebook.com/people/CarolLee-Streeter-Kidd/1234760098

and

http://www.facebook.com/pages/Tobyhanna-PA/CLK-Transcription-Inc/100158850050342
LinkedIn = http://www.linkedin.com/in/clktranscription

How To Get The Most Out Of Your Transcription Company

Having a transcription company transcribe your audio/video absolutely can save you time to handle other chores and business, in the long run saving you money, because how valuable is your time to you, your family and your business?    How can you be sure that you’re getting everything you can out of  the transcription company handling your projects?

Here are some tips for anyone who is thinking about recording audio for transcription, or has audio they would like transcribed:

When setting up for your recording, take into consideration your surroundings.  Background noise will interfere with the recording.  A good transcription company understands you do not record in a bottle and there will never be absolutely no background noise, but limiting the circumstances allows the transcription company to focus on the words of the speakers, and allows them to research any possible questions with the content.

Try not to place the recording device flat on a  desk.   This provides openings for echos of chair movement, glasses or other items on the desk being moved.  Even the keyboard keys or paper shuffling can interfere with the spoken words you are trying to capture. Keep in mind, whatever is on the desk is closer than the mouth of the speaker and will be the loudest thing on the audio.

Be mindful of the volume being recorded.  Be mindful of cell phone usage during an interview.   And most importantly, be mindful that the device is turned on.

When speaking, try not to cut the other person off.  This is not always possible, but even repeating your comment or question if this occurs helps the transcription company develop more complete transcripts for you.

When choosing a transcription company, there may be questions or concerns that you should have asked but were not aware of until AFTER you have assigned your project.  Be specific in what your demands are.

Do you want verbatim-verbatim – every um, er, false start and stutter transcribed, or do you wish the transcript to be cleaned up, removing false starts and stutters?  Do you want the speakers grammar cleaned up, or leave the transcript as spoken?  (In most cases, false starts and “sounds” are cleaned up automatically, but grammar, if spoken incorrectly, is not.  Many transcription companies understand that the way a person speaks is unique to them, and shows their personality.)

Is there a particular format you want?  Do you want the speaker’s names noted or just generic headings used?  Do you want contractions used if spoken?  How many spaces after a period would you like?  What font size or page margins?

Is there any portion of the audio that you do not want transcribed?  If paying per minute of audio, this is very important, and could save you money.  Is there chit chat before or after an interview that you do not need transcribed?

Is there a deadline?  Many transcription companies note standard TAT for a return of your work (24, 36, 72 hours), and may hold it using a first in, first out method to assigning.   If you need your audio the same day, next day or even a week later – let your transcription company know.  This not only ensures you that you will get it in time to meet your deadline, but will allow the transcription company better handle their workload.

Name your audio file before you send it to the transcription company, or tell them what you would like the transcript saved as.  Inform the transcription company of who the speakers are, especially when names may not be clear or have odd spellings. If there are topics or words you feel may be foreign to the transcription company, let them know.   This too, allows the transcription company to have a heads-up on potential research for terms and phrases if needed, or even decide to assign to a particular transcription with strengths in that area of topic.

Lastly, it is always a good idea to let the transcription company know how long the audio is.  This allows them to verify that your audio has been received in full with no disconnects on download or other problems.

Some questions you may want to ask your transcription company:

Is there a specific format that the audio / video file must be for them to transcribe and develop a quality report from it?

Do they off shore their work?

Do they utilize speech recognition?

Do they have a pool of transcribers to help with your workload so that multiple transcriptionists can cover your audio, all familiar with your demands?

Do they utilize independent contractors and are they all bound by confidentiality.  Having a confidentiality contract with a transcription company alone does not safeguard your projects if those actually transcribing the work are not bound by the same confidentiality.

Are their rates negotiable and what does their regular rates include?  Is the per minute rate for any audio, no matter the length and no matter how many speakers, and no matter the TAT expected on regular assignments?  What is their priority or stat rate?

If you do not communicate these things to your transcription company, you may not get what you were looking for.  If your transcription company doesn’t allow you to make these demands, then maybe you should review other companies and what they can offer you.

CLK Transcription never sends their workload offshore.  We never use speech recognition.  We know nothing understands the human voice as well as the human ear.

CLK Transcription uses independent contractors and each must sign a confidentiality agreement before any work is assigned.

CLK Transcription never holds work and does not use a first in-first out assignment schedule.  We have a team of transcriptionists that are each trained on every account so that your work never has to wait to be assigned.  This also allows us to work on those large projects of multiple hours simultaneously offering a quicker TAT for multi-day seminars, focus groups, and conferences.

CLK Transcription can accept all forms of downloadable audio, as well as CD, DVD and cassettes, utilizing the best of available programs to convert to MP3, and if you wish, can forward the converted file to you when the project is complete.  CLK Transcription can also transcribe hard copy white paper into a word document for you.

CLK Transcription offers standard proofing on every project received, and when a difficult audio is received, we have multiple people listen and fill in as many gaps as possible – at no extra charge.  Although we treat every client as our only client, we have found it necessary to charge a nominal fee for priority files (files needed back immediately ASAP), however in most cases, files are returned well within 24 hours, regardless of length of audio anyway.

CLK Transcription’s rates are below the national average, and we offer discounts for education projects, discounts for referrals, and many times throughout the year, we offer dollars off to our regular clients.  We review each new client and the projects they will be assigning to us and develop a rate that works for them.

CLK Transcription is servicing the world with professional, quality transcriptions.  We offer the quality you demand at a cost you can afford.  Contact us at CarolLee@CLKTranscription.com or visit WWW.CLKTranscription.com for details on how we can assist you with your transcription needs.  We are LinkedIn at http://www.linkedin.com/in/clktranscription where our recommendations can be viewed. Follow us on Twitter @clk_shortcake.

It will be our pleasure to offer a $5.00 discount to any new or standing client who mentions this blog or retweets on Twitter.

CLK Transcription, Inc. Making your life a bit easier

Here are just a few things we can do for you to make your professional and personal life that much easier:

Allow you more time to work on other projects, while we transcribe your audio.  While you interview or write your next article, we can transcribe the audio for verification purposes.

Allow easy documentation signing, without printing all the paper work by developing your electronic signature that can be copied and pasted into an online document in most cases.

Allow you to easily use your computer to listen to your audio by converting those less recognized formats into a format your programs can easily work with.

Allow your podcasts, webinars, seminars, conferences and other face-to-face or online meetings to be shared with more people.  We will transcribe into a word document so that you can share with others who have no time to sit and watch a video or attend in person.

Allow you more free time or uninterrupted time during your meetings.  We can handle your voice mail, sending transcripts direct to your Smartphone, anywhere you are.  That important message will find you and let you decide whether you need to handle it now or later.

Are you working on your Masters or Doctorate and have interviews upon interviews that you need to sort out.  We can transcribe them for easy review allowing you more time for the meat of your paper.

Are you a physician who needs their patient reports transcribed quick and efficiently?  We have expertise in all specialties of the medical profession.

Oncology                     Orthopedics                         Hematology

Pediatrics                     Infectious disease                Rheumatology

Psychiatry                    Physiatry                             Radiology

Pathology                     Dermatology                      Cardiology

Pulmonary                   Plastic Surgery                  Ophthalmology

Chiropractic                 Clinical and Acute Care, Op notes, IMEs, and more.

Clk Transcription, Inc. can do all this and more.  All this for what has been noted as less than the national average, and yes, all done by human ears and human hands here in the US.  No speech recognition.  No off shoring.

You can review some of our recommendations on LinkedIn (http://www.linkedin.com/in/clktranscription), or request recommendations from many of our connections on Facebook (CarolLee Streeter Kidd)  or Twitter (CLK_Shortcake).

Contact us today, and see how we can make your life that much easier.

Confidentiality. If you abuse it, are you willing to pay the price?

This is an important topic for me, as in my business, it means everything.  We transcribe what we hear, and generate a fine report for our clients, but if we were to take that information and announce it to the world, what would be the sense in bothering with returning to and billing the client at all

Our client’s work would be a waste of time.

Some think the word and the meaning behind it is a legal play to cover-up whatever they are not entitled to know.  Some hear the word confidential and think it makes what they know worth more to others and are willing to sell it for a price. Others hear the word and find ways to turn information into rumors, using it to personally sway the thoughts of others to one side or another, not allowing a fair opinion be developed on the issues.  And then, well, some just don’t think at all.

If taking a position where confidentiality is expected, even without a document stating so, use common sense that the information is confidential due to the consequences of incomplete, inaccurate information being leaked, or the leakage of confidential material being the destruction of someone else’s work – just to get started.

Just because you know something, doesn’t mean it is your responsibility to share this information with others.

So, before you share, care.  Think about what the outcome will be when speaking on an item that belongs – yes belongs – to someone else.

It is not secret.  It is not a cover-up.  It is a matter of business.  It is a matter of responsibility.  It is a matter of morality.  It’s a matter of professionalism.

Confidential information is confidential for a reason.  Spilling the beans could and most often does, have some sort of monetary recourse for everyone involved.  Are you willing to pay the fee?

At CLK Transcription, we offer every client, from the student to the journalist to the corporations, a confidentiality agreement.   We also deal with clients who understand the importance of confidentiality and respect the meaning themselves.
We believe that if you don’t respect your own work, how will anyone ever respect yours.

www.clktranscription.com

Applause for the Everyday?

I attend many events and functions in my gated-not-for-profit administration/board of directors-run-community and found that there is a pattern going on and I am not so sure I like it.

The employees/directors are applauded for the work they do.  No I am not talking about praise, pay, or even bonuses – I am talking about during meetings they are applauded.

Now I have to say, I do not do this.  I feel they are paid for the work they do, they receive benefits and bonuses, why should I clap?

I have been admonished for not clapping.   Why?  I thank them when I see them.  I make public comments on how hard they work.   Why should I applaud them for doing their job?  No one applauds me.

I am the same with volunteers. I mean we volunteer and that becomes what we do.  I don’t expect applause, why give it out.  Now don’t get me wrong, if an extraordinary measure is taken I will gladly stand up and applaud – but I save that special praise for the extraordinary – like our troops.  Our policemen and firemen..and even private citizens who make positive change in a very large way.

Is it rude that I do not applaud vigorously even when I give my thanks and praises verbally?  To be honest, in this economy, I should be applauded for being a part of the reason they have a job.

With all this clapping going on – lights could be going on and off all around us – clap on, clap off.

 

So here is my question.  Should people be applauded for doing what they were hired to do?  And if we should applaud, then shouldn’t we be able to also jeer them when the job is done poorly?