Posts

From Transcriptionists, to Transcriptionists, about CLK and the general task at hand…

From Patricia J.
We partner with the authors and journalists to provide them with a written transcript.  We work to make them look good and to make the transition from verbal communication to written word as seamless and clean as possible.
We are language specialists who enjoy the opportunity to learn about new fields, other people’s life experience, et cetera.  We enjoy the opportunity to research things we don’t know so that we can return a polished, professional product to the clients.  We’re committed to being available to get the job done.  It’s important to follow-through and to be a good communicator with the “Home office”  to make sure that what we do represents them well and helps to establish client loyalty.      The more work the home office gets, the more work we get.  It’s a team effort, and we all have a part to play.

We may be anonymous to the home office clients, but we’re essential in getting the work out in a timely, professional, and polished way.

From Ruth C.

Patience, Determination, Willingness, Self-discipline, Curiosity, Teachable, Cooperative

These words come to mind immediately when I think about the work I do.

I’m supposed to be retired.  How do you retire when you’ve only known work your entire life?  Working with CLK gives me the opportunity to work even though my body tells me “not any more.”

It isn’t easy work.  It is worthwhile work.  It is on-going education paying while you learn. 

Research is an important part of our job.  If you don’t have a great curiosity about anything and everything…well, you probably want to choose another profession.

If you are flighty and can’t sit still, if you are easily bored…find some other way to earn a living.

If you don’t want to accept constructive criticism…this isn’t the job for you.

If you like to play alone…well, we are a team at CLK.

I have typed files that I found to be objectionable material.  Because I had committed to the files I completed them.  A discussion with CarolLee assured me that any subject that wore on my conscience should have been brought to her attention immediately and the file would have been reassigned.  CLK is all about fairness to the IT, not just the client.

CarolLee and CLK have seen me through some physically and emotionally critical times in the last three years.  When I’ve told her of a situation her response was, “Keep me posted.”  Just be honest and forthcoming with CarolLee and CLK and she will work with you (and pray for you) all the way.

If you’ve never owned a headset or operated a foot pedal, well, just be honestly willing to learn and CarolLee will guide you every keystroke of the way.

Although few of us have met face to face, at CLK we are more than a team.  We are a family …sometimes dysfunctional but a family none-the-less.  When one of us decides to try our talents in business for ourselves, that sibling is encouraged and wished great success by all.

So, if you are willing to work hard, determined to learn, curious about all the things you didn’t know were out there in the world, crave the joy of being responsible or your own welfare and not worrying about going to work and finding the doors chained, need flexibility to accommodate life’s demands, well, please join us at CLK.

Dear Interviewer. Part two in a transcriptionist’s quest to better serve you…

I believe a transcriptionist is a journalist’s/writer’s/physician’s/educator’s/student’s best friend.  We are able to transcribe your audio and provide you with quality documents, and in doing so, save you time and money.

Thee are some tips that you can keep in mind, as someone who has the need for audio transcription, that can make it easier for the transcriptionist to provide better service to you.  Some have been mentioned here in a previous post – http://wp.me/pLEiA-6B

Here are a few more that some of my team would like to share.  These tips, I am sure, are echoed throughout the transcription community.

There are a lot of times that researching things like, spelling of people’s names, cities, special drugs like cancer research drugs, technology terms, sometimes even acronyms can be tricky.

What is interesting is some people will go out of their way to say a word, and then spell a word like Apple Sauce, but names like Anna Koolakokaloma are just said, usually real fast and not spelt – except graciously they will say Anna with two ‘n’s.

If the audio is not the best, or the person speaking is difficult to understand due to background noise, cell phones being used, ESL, etcetera, it can take even longer for the research to be done and we all know “time is money,” both to the client and the transcriptionist.

So, please help us produce the most efficient, accurate, and professional report for you by providing as much information as you can regarding the interview or project being transcribed, even a website that we can reference for information can sometimes be helpful.

We pride ourselves with our research skills, but there are times that having that information beforehand can save us both time and money.

If there is more than one speaker being interviewed, having them say their names when they start talking is so helpful.  You’d be amazed at how most people sound alike on a recording.

Chances are if the person you are interviewing is sitting across the room and you are sitting with the recorder it will be impossible to hear them.  Move it by them or have them speak louder.  Consider sitting still if you are using speakerphone with the recorder sitting next to it.  When using speakerphone, noise on your end cuts out what the person being interviewed is saying.  So instead of hearing them, I’m hearing the papers being moved, you walking around, etcetera.  I even had one where the interviewer was taking notes with paper and pencil and the writing was louder than the person.

Naming your audio file is one thing that can help you in the future.  I have had clients send files that are automatically named by the device they are using to record and save the audio.  When they send the file to me, I will usually put the interviewee’s name in the file name going back to the client, but if unknown, we simply use the audio file name as a report name – so the client can match up report to audio file.  Occasionally a client will ask me ‘do you have the interview I did for John Smith?’  Unfortunately they do not supply names of interviewees and do not name the file in such a way that it is easily searchable.  (Probably why they are asking me if I have it).  So, it is important to name your file with something that is pertinent to you – or to give me the information so I can name the report accordingly.  This absolutely saves the client time when they are searching for their audio and their work in the future.

Of course there are times that difficult files or the arena of the interview cannot be controlled.  CLK Transcription prides themselves in being able to handle even the most difficult of files.   There is no extra charge for difficult files, for multiple speakers.  We consider them just regular routine work for us because we deal with so many great journalists.  

We understand that the profession you are in is demanding, and we work hard to meet your needs.  Contact us today to find out how we might save you time and money – even with the most difficult of audios.  www.clktranscription.com

E-mails can be overwhelming, but they don’t always have to be.

Okay. Fun with emails is fun with emails, and we all joke about the spam – you know the Viagra, the “send me money and I send you millions’, etc – but lots of times they get us all a bit crazy, or if we are lucky, the e-mails giving us work information and contacts overwhelm us but are welcomed.

In my business, email is 90 percent of the communication I have with clients and potential clients, and organizing my email is important as a backup of sorts of their important information.

Accordingly, I have mastered a method where I never have more than 25 emails at one time, and it never takes me more than ten minutes four times a day to keep up with the nonessential, non urgent, family oriented, friendly “non-spam spam’.

I do check my e-mail throughout the day, all day, every day for my professional, business email.  I have to. I have clients who send me work constantly and consistently all day every day, and they all need immediate attention, whether I find the subject important or not.  Every email I receive is usually responded to within 15 minute without interrupting or interfering with my day-to-day business chores.  Because, to me, email is a day-to-day business chore.

Have you ever checked your email at night and seen that “can you do this by end of day’ and missed the opportunity for a business project or professional connection?

The method I have developed for myself has helped others I have worked with in the past keep up with their professional and personal email and  still get “everyday’ work done on time and professionally.

I chuckle sometimes when I hear people say they have hundreds of emails to sort through when they wake up or even worse, when they are trying to wind down for the evening. They find themselves up for hours sorting and responding to the email making their day longer than it should be.

It wasn’t easy for me to figure it all out, but now I go to bed with an empty email box and wake up and within 20 minutes of opening email, my in-box is empty, every email responded to, sorted, saved or deleted. And my deleted items is empty and most often, my sent folder is empty.

It drives me crazy when others ask me to sort and organize their email and everything they have ever done is sitting in sent or deleted items folders.

How do you ever find anything?

Yes, I get about 500 emails a day to just one email address and I have 7 I use daily for both personal and professional business. No, I do not just delete them, I read every one and sort accordingly.

It is not that difficult.  It does take some discipline and some great organizational skills that for some must be learned – the same skills we use every day to organize the other aspects of our life.  I give email the same ‘respect’ I give my clients work, and in the end, it respects me back.

I call it ADHD OCD email procedures. 

I think of it as being like an exercise. You have to want to really commit, but once the routine is established, it is just that routine. And when you think about it, your email is just as important as your weight, your health, your clients, and your projects. So why treat it as a secondhand, unwanted, terrible thing?

Of course it can be a headache, more like a migraine, if you let it go and put it off, or don’t use the email programs in the best way possible.  No one ever teaches us how to do anything but set up to receive, read and delete.  That is what the problem is.  We began using this great tool thinking it is just a means of receiving/sending electronically what we would have mailed by way of snail mail.

It is so much more than that. It is a social networking tool that allows us that in, that even the best social networks sometimes cannot give – but they do allow you to inform others of your email address.  So what would they be without email?

And think about this…the better you are with handling your email, the more likely your email will be read and handled quicker by others when they receive it. 

It’s all in the organization.

I have organized many client’s email and once organized they have stated it is easy to keep up. When they slip up due to vacation or other personal or professional dramas, they call me in and I clean it up again. I don’t even have to be involved in they day-to-day operations of the business to know how to do it, the clients just have to know their day-to-day business – how easy is that?

I consider e-mail an important part of any business.

It is the first social network ever developed. It is also the first electronic filing system, in my opinion, and a great backup system to some pretty important information.

If you don’t keep it organized, you can and will miss something.

I am working on putting my personal system down step by step.  It is a bit hard for me to do because every person’s email is in need of personalized organization, and well, as you can tell by the name of my blog, I have kind of random thoughts and not as great a writer as many of my clients, but as a self-proclaimed organizational freak, I will get it done and be sure to post.

If you are interested in having a bit of electronic organization done – or your office organized specifically for you – let me know. I enjoy a challenge that at the end of the task, you see a difference not just in the space but on the face of the client.

How do you handle your email?

www.clktranscription.com

In my opinion, here is what makes a good businessperson…

In the past several weeks I have been met with some professionals (and I use that term because they use it only) that I was giving my business to.  I was their client, their customer, their money in the drawer during this sucky economy.

 

The first was a professional who did construction, maintenance – you know the ‘all around handy guy.’  When asked to do emergency work that was being paid for by me, it ended up being a four-day job with no work and no communication.  I moved on.

 

Then it was the mechanic who floored me in a number of ways.  First I asked if the job could be done in two days, because well, I needed my vehicle back in two days, and I told him politely that if he couldn’t, I would have to find someone else to do the job, if possible, in two days.  (just a tire rod replacement and inspection, which I know only takes a couple of hours).

He was offended and told me I should show him more respect. What?  Am I not paying him?

Oh and the second way he floored me.  He called me to tell me it was done, and then said I am going to lunch at 12 so be here before then or wait for it.  Now I was on my way, about 20 minutes out, and it was 11:30.  You would think rather than putting me out, and making me wait to PAY him, he would hang around for a few minutes IF I were late – he does own the shop after all.

After paying, I was then harangued about how I should show respect for the good work that is done and not threaten to take the work elsewhere.  Well, I am a customer.  I pay for what I want.  If you can’t give it to me, then I will find someone who can.  That is the price you pay for calling yourself a professional.

I should respect him even though he can talk to me, a paying customer that way?  I think not.

 

Here’s how I treat my clients.  When they need something I either deliver it, or they go elsewhere.  I certainly wouldn’t tell them take it or leave it.  I certainly wouldn’t go to lunch and not accept a payment, making them wait to pay.  i wouldn’t put their work on the back burner because they had a rush job.  I work harder to show them I can do it, and do it the way they want.

 

Has this become a primitive way of thinking?

 

 

In this economy, I think the best way to maintain clients – not just get them and move on – is to treat them like paying clients.  because well, they are.  If I can’t give them what they want, why waste their time.  By being honest, they may just come back next time to me when I can give them exactly what they want.

They may just spread the word about how wonderful their interaction is.  They may even refer others tome. And I have found they do.

 

Now, I firmly believe that when you get crappy service, you should mention it.  And many will repeat the information about the crappy service over and over and over again.

But let’s not forget the good service.  As a client myself, when I like something, I share and share often.  I refer and promote and recommend all the time.  That is the respect they EARNED when I do business as a paying customer.  Notice, I haven’t shared the name of the crappy customer service companies.  I won’t give them weight!

 

That is the respect I try to earn as a business owner/operator for my clients.

 

So, if it is primitive thinking that gets me here, then so be it.  It works for me.

 
https://www.clktranscription.com

 

 

 

 

 

 

Need a US medical transcription company? CLK Transcription does that too!

Although I have a deep and profound love for the journalist, ghost writer, and others who need non-medical transcription, my roots are in the medical field beginning many years ago with insurance verification, medical records, home health care administrator, and then on to medical transcription with another company, I do enjoy the medical client as well.

I treat each and every one of my clients as my only client.  Each one has their preferences, demands, and expectations.  I could never cookie-cutter their work.  Especially the medical reports.

I know that when a client needs me, they need me, and I give them everything I can.  I work with their deadlines, their requests, and their sometime outrageous expectations with a smile and always try to meet even their hardest challenge.  I haven’t had problems yet, because I have a great team behind me and we love the challenge.

Medical transcription is even more difficult – with accuracy and format being most important for strict legal and continuing health care concerns.  I worked with JCAHO and state agencies during audit periods and know that reports should always follow format throughout the practice of a physician.  When there is a difference, the agencies auditing sometimes feel those reports could have been “amended” to pass an audit, rather than original reports. Many other transcription companies think they know best and make changes because it works for them, without consideration for the client’s demands

The TAT for medical reports is extremely tight and must be met.  There are times that a patient’s care is on hold for the return of reports. And if there is any question of the information within the report, this too can hold up patient care. There is no guessing with medical reports.  The difference between b.i.d. and t.i.d. is costly and could mean a life.

A physician is under extreme pressure to ensure that all information is documented accurately and timely.  Many hospitals even require physicians to dictate every change in medication and other items that used to be documented in the chart, but not in report format.  This requirement is to lower the risk for malpractice claims. I think it is wonderful because it means better continuity of care for me – the patient.  It comes with a price though.

These demands placed on physicians has been a cause for increase in fees.  The physicians have had to hire in-house staff to handle the transcription, and in those cases, must offer all the benefits that employment calls for.  If they choose to send their work outside of the office, many have chosen to send it offshore to save money.  This is costly to the patient and the doctor.  Costly o the patient because their information – everything from name and address to family history, social history, and all medical information is now available in a country that does not have to answer to our regulations.  Costly to the physician because when you hire someone who has English as a second language, you will ultimately get a report with the same second-rate English causing second-rate information in reports that must be proofed and edited by another staff member – or the physician himself – which costs even more time and money.

Because I strive to keep the US transcription of all of our US-based clients within our borders I have kept my rates lower, hopefully to save the client, but also to allow the work to be transcribed within the US, safely and at the same time by US transcriptionists who have paid thousands to educate themselves in this field and thousands more to maintain their training and education – and understand the English language .

So, yes, I do profoundly enjoy the non-medical portion of my business, but the medical side is also my heart and a large part of the enjoyment of what I do.

CLK Transcription offers physician and other medical professionals an alternative to in-house staff and the cost of that employment and benefits, as well as allowing the physician the opportunity to help keep work here in the US and our personal information safe all at the same time, without worry about someone understanding the English language, saving even more money on editing and proofing.  And we offer a quick TAT saving time in a person’s care.

CarolLee and the ICs that are utilized by CLK  have had extensive training and education in all specialties of the medical profession, either through past/present full-time professions (nursing, PA, etc) or through extensive training through various educational programs…and of course, our own personal/family medical history, which at times has been the best form of continuing education of all.  We also offer every client a confidentiality agreement and live and breathe by it.

So, whether it is a GP, oncologist, dermatologist, radiologist, podiatrist, physical therapist, dietitian, endocrinologist, or other specialty of medicine – we can do that!

There is no contract, but we like to think that after you try us, you will come back to us and find out just how much we can save you – time and money.

We offer a line or page rate that is below the national average but our quality is priceless.

Contact carollee@clktranscription for details.  https://www.clktranscription.com

Check us out on Facebook:  http://www.facebook.com/people/CarolLee-Streeter-Kidd/1234760098

and

http://www.facebook.com/pages/Tobyhanna-PA/CLK-Transcription-Inc/100158850050342

Want to see our recommendations? Find us on LinkedIn, where they may be reviewed. http://www.linkedin.com/in/clktranscription

Need a weekend warrior for your audio transcription? Dissertations, interviews, IEPs, meetings, and more. We can do that!

Many of us see the weekend as a relaxation period, or at least we would like to.  Most times however, after all our professional responsibilities are complete, we need to use the weekend as our catch up time for household chores and personal responsibilities and needs.

We use this time to do our household chores that get pushed aside during our hectic workweek.  We look at Friday night as our date night, and a time to chill with friends.  The weekend is our time to spend with family and friends we do not have time to catch up with during the workweek.

Then of course there are the special weekends.  Those that have things like the Super Bowl, weddings, reunions, and other special functions that we want to enjoy.  Of course, lately, many of us need the weekend to clean up after all the snowfall of late.

 

CLK Transcription appreciates your need and desire to enjoy the weekend and be free of the “homework” that many journalists and students and other busy professionals find is carried over to the weekend.  We never close.

 

If you have audio files or hard copy conversions that you find yourself working on during those precious weekend hours, why not check out a transcription company to assist you with them.

Here at CLK Transcription, we have helped hundreds of journalists, educators, students, physicians, and other professionals by working through the weekend so they don’t have to.

We can turn around your audio, usually within 12 to 24 hours and let you enjoy your weekend and get done those other items on your to-do list.

Whether it is your dissertation audios, interview audios, patient records, meeting minutes, round table discussions, IEPs, or things like a conversion of your diary to an electronic copy – we can do that!  Whether you are a ghost writer, journalist, publisher, student, parent, educator, physician, or other professional, we have the experience you need to give you the quality you demand.

We have experience with all ranges of topics – from banking and brokerage, entertainment, technical and obscure, health and beauty, family life, to all specialties of medicine and more.

We also have many ways to save!  Our prices are already below the national norm, but we like to work with our clients to meet their other demands – budgetary.

We offer educational discounts for those with projects focused on furthering their education or for the parents and educators dealing with IEPs or other educational material.  We offer referrals discounts to our existing clients who make referrals of our services, and extend a referral discount to new clients who connect with us on Twitter or FB.

 

So, when you face a weekend with “homework” and are trying to fit in all those other personal items that are just as important – why not let us assist you with your transcription needs?

 

There is no minimum, no contract, and always a confidentiality agreement for EVERY client.

 

Find out what hundreds of others have discovered – CLK Transcription can save you time and money.  Most importantly – we love what we do!

 

https://www.clktranscription.com

 

 

 

Dear interviewer, you are a great interviewer but…a Transcriptionist’s point of view.

One of CLK Transcriptions independent contractors asked why we are never interviewed for a story.  Then she realized we are too busy transcribing your audio to stop.  She did however have some thoughts and suggestions on how to make transcribing your audio of other interviews a bit more transcription friendly – whether we transcribe your audio, someone else transcribes your audio – or even YOU transcribe your own audio.

 

Many of these I have mentioned before, but I had to share her comments as a worker bee trying to save you time and money.

 

 

Dear Interviewer:

 

Please check your equipment.  Growls, howls, static, etc, in your audio make accurate transcription difficult, but knowing ahead of time helps me to prepare.

Also, when interviewing outside, in a crowd, or say with an ambulance passing by during the discussion, understand that unless you repeat some of the conversation when that pesky ambulance drove by, there may be some blanks.  Try to consider better placement of your microphone in those situations.  The best place for the microphone is not next to the plate and glass, or even the paperwork that you will be moving around.  We hear the noise first.  It isn’t that we can’t do it; we love the challenge, but proper placement leads to better end product.  We understand it isn’t always possible, so again, just give us a heads up that you are aware the audio is difficult and that helps us prepare as well.  Also, you may want to be sure that you have the interview and not just your side of the conversation on the audio.  Listening to the audio yourself also helps when you think you are sending a recording thinking it is one thing and well, it isn’t.

 

Those words you spoke when yawning or belching, or coughing and sneezing, really are hard to decipher.  Could you repeat that please?  It is impolite to stop in the middle and speak to someone else – we do not know if you want that transcribed, unless you are ordering dinner.  And please, as busy as we know you are, please leave the chewing and bathroom breaks out of the audio.

Please allow your interviewees to finish a sentence without interruption whenever possible.  I can’t decipher his/her responses accurately if I can’t hear them fully – and we hate having a blank in your report.  And I always wonder whose part of the conversation is the most important and should be in the transcript when I can’t clearly hear both speakers and you ask me to clean it up for you.

Please call your interviewees by name early in the conversation so his/her name can be inserted during the article rather than “interviewee”.  A find-replace only takes a few seconds but keep in mind I’m paid by the audio minute and seconds matter.

When an interviewee is using a “unique” technical or medical term, please repeat the word – or send it with the audio in your e-mail.  Hearing it correctly will help me search for the correct spelling.  This would be especially helpful when you are interviewing someone whose accent is other than American English.  When possible, especially with those pesky obscure names, spelling it helps.  Spelling HABITAT doesn’t; we know how to spell that, but when you have a name like Nahuat, spelling helps.

Also, when possible, giving us a bit of a background – speakers names, websites, etc – on the topic of the discussion.  This helps us research words and phrases so you don’t have to.   We do not all watch every TV show produced, so even the title of the show so we can research names and characters, is a help.

Also verifying the length of the audio you are sending so we know there was no problem with the download.

Let us know if you need the file immediately.  It may mean a stat fee, but this is not always the case.  It helps us help you when we know your projected TAT for the audio.  Whether its needed later int he day or the next morning, even if a week away.  (Yes, we have clients who actually give us a week to turn around a document, but we haven’t ever taken advantage of that yet.)

Recording and transcribing chitchat is a waste of your money.  I understand the importance of the “break the ice” conversation at the beginning of an interview.  If this conversation is not necessary to the article you are writing, please let us know when to start transcribing and we will skip it and we both save time and money.

Take into consideration that to transcribe your audio is at minimum three times the length of the audio – total transcription time and proofing.  And that is with a clear audio.  If you have a stat/priority that is four hours long, don’t expect it by evening if sent at 1 p.m., especially if poor quality.  We take extra time with difficult audio to ensure we got everything possible.  Again, we sometimes work miracles, so it doesn’t hurt to ask, but the more time you allow us, the more relaxed we can be knowing we are giving you our best and not a rush job where something always suffers.  And sending that stat at midnight for return the next morning, even if only 10 minutes long, really is a difficult task for us.  We occasionally sleep too, but if you give us a heads up early in the day to expect it, guess what – we can do that!

 

Lastly, if you send a file and we do not confirm receipt within 15 minutes, there may have been a glitch in the e-mail.  We always confirm receipt – usually within 15 minutes.  If you don’t hear from us, verify receipt.  And when you send us a file today of less than an hour, if you do not have it by tomorrow – check with us.  We rarely have a file of an hour or less for more than 24 hours.  These things really bother us because we do not like you to think we aren’t doing our best to assist you meet your deadline.

 

Thank you for listening.  We just want to be able to get you your reports as quickly as possible with the quality you demand.  These little tips may help.

 

Signed me

Transcriptionist who loves what she does.

 

 

 

https://www.clktranscription.com

Think you are dealing with an American Transcription Company – Think again

One of my pet peeves is the sending of our valuable information, not to mention work – over seas.  I have spoken about it, blogged about it and posted about it.

I don’t want any of my information sent outside of the US, but especially my medical information – it has everything from my social history to my family history to my identifying information.  I have urged everyone to check with their doctors to see if they are aware of their dictations being sent off shore, and have even stated that many hospitals and doctors do not know that the work is being sent off shore.  They send it to a large company here and then they send it off shore without ever disclosing it.  many even touting USA only.

I got the following email.  I get them often but this one just got under my skin.  Read it carefully.  See what actually happens here in the US and what is sent off shore.  This to me is scary.  Our personal information, our jobs, and for some the reason to continue their education.  Why?  Because they do not wish to travel to China, India or the Phillipines to work.

 

Here is the body of the email.  Nothing has been altered.  I have however removed the contact info but if you really want to buy it – you can Google and find it.  I am not interested.  CLK TRANSCRIPTION DOES NOT OFF SHORE ANYTHING EVER!

 

Highly Profitable Mid-Atlantic Medical Transcription Business

Opportunity Executive Summary: Highly Profitable and efficiently run MTSO started in 1991, serving small to medium size hospitals, clinics, and practices. In 1998 owner went to the Philippines and set up, what is now, the longest running Philippine MT operation to do all the MTSO’s work. At an all-in cost of 6.7 CPL, this operation handles virtually everything to do with the MTSO. The US operation consists of the owner, his wife and a part time employee. The entire US operation requires approximately 15-20 hrs of work per week, answering calls from new clients etc. Most everything to do with day to day operations takes place in the Philippines. The owners desire to retire creates a truly outstanding opportunity to own one of most profitably run MTSOs we’ve seen.

2010 Financial Highlights:

Revenue: $636,613

COGS:       $313,731(49%)

SDE: $262,596 (41%)

2011 Projected Revenue $700,000.

Customers: Owner has cultivated strong, enduring relationships with an excellent client base of hospitals, clinics and physician practices throughout the US. Customers pay an average of 12.2 CPL.

  % of 2010  Revenue Year Became Client
Heart Hosp 27% 2005  
Ortho Clinic 12% 2001  
Medical Group 11% 2005  
University Hosp 6% 2000  
Oncology and Hemo Clinic 6% 2007  
Hospital 4% 2008  
Physician Practice 4% 2008  
Physician Practice 2% 2007  
Pulmonary Clinic 2% 1999  
Neurodiagnostic Clinic 2% 2006  
Other 23%  

Philippine Transcription Operation: Owner has exclusive long term contract with the oldest and most respected MT operation in the Philippines. The owner contracts with the Philippine operation at an all-in cost that averages 6.7 cents per line (6.5CPL for regular, 8.5CPL for regular STATS.) Owner speaks very highly of the Philippine operation, which he founded, has worked with for over twenty years and believes is the key to this highly profitable and well run operation. Owner indicates that buyer could have a new contract with Philippine operation or, after the owner is paid off, choose to direct the work to MTs of the buyer’s choice.


State Side Operation:
Owner, Spouse and one part time employee, working a combined 15-20 hours per week. Owner believes the part time employee would be willing to increase her hours and could handle the state side operation for a new experienced MTSO operator.

Technology: MTSO on its own platform, which is in the process of being updated to a Web based version. Owner has bid to complete upgrade by March for $45,000. Buyer may elect to complete upgrade or migrate customers to buyer’s platform.

Further Information: To receive further information on this opportunity, please submit the attached confidentiality agreement to _____________

If we already have your CA on file, please email indicating your interest.

Tim Kruse
Kruse Acquisitions, LLC

 

 

Do you know your FaceBook connections? Really?

Since many of us use Facebook as a true social media networking device, for professional and personal business, I tend to allow friend requests when I notice that many of my other connections have the same “friend”.

 

I was not always this way.  I use to research the connections, see if there was some kind of mutual interest, potential business opportunity, now or  in the future, or information I could share with other connections.  I laid off my pickiness in acceptance.  I mean so often we read blogs about using networking sites as a way to connect with everyone.  Everyone has a potential value for your business, etc.

 

Apparently this is not unnoticed by the bad guys, spammers, scammers, and even those lonely hearts.

 

Recently I was asked to be a friend by a male who upon checking out his profile I noticed he had 33 shared friends.  All 33 were business connections.  I readily accepted and then went back to check out his profile further.  In my business, many of my referrals come through social media outlets, so I wanted to get a gander at what he was working on and see if there was anything I could offer, anything I could share, comment on, etc.

 

Well, after noticing that he did not have a complete profile posted, no job, no activities, no publications, no nothing I knew something was wrong.  I sent him a message and asked him what he does.  I asked him how he knew me and /or my connections.  Was he a writer, journalist, publisher, transcriptionist, student, parent of a disabled/special needs child, parent, green enthusiast – anything that would be of interest to me?

 

I realized that he had connected to one person and then went down the list of that person’s connections to connect with others, and others readily connected thinking the same thought I had – he knows so-and-so, it is okay.

 

I credit my suspiciousness to another connection who let all of her connections know about another scammer who wanted to sell diamonds to a friend of hers, constant chat requests, and then pow – the scam begins.  This guy, after responding to my request for more information, said that I was suggested by Facebook and that he was a lonely heart.  (I bet).  Of course I was suggested.  He already had 33 of my friends, and was now up to 36 after an hour of connecting.

 

I disconnected our friendship, posted a status update to alert others.

 

I know my connections.  If not personally or professionally, I know my connections know them.  I know their profile and what they do and what they are into, and before I connected with them, I checked past status updates to be certain they have commonalities with me.  I refrained from this “knowing step” on this individual and it could have been disastrous for any one of my connections, or me.  At the very least, it would have been an inconvenience I nor my connections needed.

From now on, I will go back to my usual steps in evaluating my connections and friend requests and be a bit more cautious and not just assume that because they are connected to a “friend” that we are a good social media network match.

 

Some people may feel as if having tons of connections is networking and valuable.  I feel like having connections that have something significant to offer, to share, and who possibly even want to share my information is priceless.

 

 

https://www.clktranscription.com

Thinking about transcribing your own audio/video? Why not let us handle that for you and save you time and money?

When journalists, authors, doctors, etcetera, begin to think about having their audio/video transcribed, the first thought is probably cost. Many attempt to do the work themselves, or hire in-house staff to do the transcription.

When hiring an in-house staff, you have to consider hourly pay, benefits, and keeping that person busy with “busy work” when no transcription work is available for them to handle. They have to consider days off, sick time, vacation…not just the cost, but who handles the work when their “transcriptionist” is not around?

If you are handling the transcription task yourself, I have to ask you – how much is your time worth? How long does it take you to transcribe the audio? What does it breakdown to in terms of hourly wage? Are there other things you would rather be doing? Interviewing another person? Organizing the data for your article/book? Managing other tasks? Taking time out to do personal chores?

For those who hold weekly, monthly or annual meetings or conferences – having those events recorded and then transcribed allows you to share this information with more than those who have been able to attend the function personally. Sure you can share the video, but what happens when other’s busy schedule precludes them from sitting and watching a video?

Having the transcript allows them the freedom to move around and tackle their day, and you the knowledge that they have a true concept of what occurred and something they, and yourself, can refer back to when necessary. How many times have you wished you could replay a meeting for what was said?

For the educator, or those seeking higher levels of education – your class audio can be transcribed for sharing as well. Those interviews and other audio developed for your paper can be transcribed for reference.

CLK Transcription offers a discount for educators and students alike. We feel education is THE most important thing a person can have, and love the opportunity to help you reach your goals. We have been proud to handle transcripts for professors or students of UCLA, Bloomsburg University, Wilkes Barre University, King’s College, Illinois State University, Minnesota State University, Wisconsin State University, Harvard University, and others.

Having a transcription service handle your audio/video projects allows the freedom to do what it is you must do to meet your TAT. Freedom to continue your other work to bring the project together. Freedom to share information in a manner that fits everyone’s schedule. Freedom to develop the best end-result you possibly can, without the stress, time or money you may have been spending in the past.

A transcription service can be the cost-effective and cost-efficient tool that you are looking for to allow you more time to get your project done, to share important information, or just to get your personal chores tended to.

When using CLK Transcription Service, you only pay for the audio/video assigned. No sick time, no vacation time, and certainly no overtime or benefits. We have individuals who have special skills to research terms and information, skilled in listening and hearing the most difficult audio and transforming it into a quality transcript.

CLK Transcription can handle multiple audio, in varying lengths, and can meet or surpass your expected TAT in most, if not all, cases. We have transcriptionists all across the United States and we never offshore, EVER. We also never use speech recognition. We feel the nuances of your audio deserve the extra care given by a human ear and human hands.

CLK Transcription has been recommended by the best journalists and by many of the Universities in the country, as well as large publishing companies and other professional corporations – from the medical research industry to the business and finance industry. We also have handled many motivational and teaching seminars by many of the world’s most well-known speakers and coaches. We have handled files as large as multi-day conferences and seminars to the few minute audio of a journalist, on a wide variety of topics. Yes, we even do voice mail transcription giving you the freedom to step away and know your important calls will never be missed again. We have clients all over the world, and have transcribed many, many ESL audio as well. We love what we do and take the time to do it right – for YOU!

Check out our recommendations today at http://www.linkedin.com/in/clktranscription and find out what CLK Transcription can do for you. Let us transcribe your next audio/video and show you what you have been missing. It may just be the time and money you have been looking for!

I believe we can be, so much so that I stake my name on it.

We also love to retweet our favorite journalists and organizations tweets to share your wonderful ideas and projects with others. Join us @CLK_Shortcake or on Facebook – look for CarolLee Streeter Kidd or CLK Transcription. Join us! We would love to have you as part of our team!

CarolLee Kidd

President/Owner

CLK Transcription, Inc.