CONFIDENTIALITY
The confidentiality of your patient’s Medical Record / Professional Document or Project is held to the highest standard. Each IC transcriptionist is required to sign a confidentiality agreement ensuring the privacy of dictation and transcription for any project accepted.
Confidentiality can only be assured when using secure methods of transfer. New federal standards state that transmitting patient medical records via standard Internet e-mail exposes the practitioner to liability.
We utilize secure FTP sites, as well as secure password protected e-mail direct with CLK Transcription, Inc., when requested.
Our voice files and medical records / professional documentation is transmitted and retrieved through the use of a secure FTP site or your personal e-mail account directly with CLK.
Each dictator is assigned a password protected FTP site that only authorized users can access and retrieve information from. Secure password protected e-mail is exclusive to the client through CLK Transcription, Inc, when requested.
CLK Transcription, Inc will sign a Confidentiality Agreement with all of the clients, to include record retention and documentation. All independently contracted transcriptionists (if utilized) will sign this Agreement as well.
METHODS OF VOICE FILE TRANSFER
We offer a secure FTP site for those users who prefer that method to send and retrieve files. We offer a secure FTP site for those users who prefer that method to send and retrieve files. Allowing you a personal and private log in and password Allowing you a personal and private log in and password. This requires a simple program setup on your desktop. We can also refer you to additional web sites that offer free transfer capabilities that are safe and secure for large or small file transfers.
We also offer a personal, private and secure web mail address to forward your files. This is your web mail account with us, free of charge that will enable you to transfer files from anywhere, whether you have a FTP program or not. Simply zip and send using your personal logon and password. This will allow a read receipt when requested, documenting the time your work was received.